Field Service Management in Manufacturing: Oracle Field Service Cloud
This IDC Manufacturing Insights Vendor Profile evaluates Oracle Corp.'s field service management platform, Oracle Field Service Cloud. We focus on Oracle's current capabilities, business strategy, and target markets for supporting field service management within manufacturing and product-centric industry segments. This document is part of a series that also profile other similar providers in the field service management platform domain. The document series is for manufacturers and other product-centric companies that want to evaluate field service management platforms to successfully support service technicians and field operations using 3rd Platform technologies like mobile, social, cloud and analytics, and innovation accelerators including IoT, AR/VR, and cognitive systems.
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