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Field Service Management in Manufacturing: IFS Field Service Management

Field Service Management in Manufacturing: IFS Field Service Management

This IDC Manufacturing Insights Vendor Profile evaluates IFS Field Service Management (FSM), a field service management platform that is part of IFS' broader IFS Service Management service life-cycle management offering. We focus on IFS Field Service Management's current capabilities, business strategy, and target markets for supporting field service management within manufacturing and product-centric industry segments. This document is part of a series that also profile other similar providers in the field service management platform domain. The document series is for manufacturers and other product-centric companies that want to evaluate field service management platforms to successfully support service technicians and field operations using 3rd Platform technologies like mobile, social, cloud, and analytics, and innovation accelerators including IoT, AR/VR, and cognitive systems.


IDC Opinion
In This Vendor Profile
Situation Overview
Vendor Capabilities
Company Overview
Company Strategy
Product/Service Offerings
Business Strategy
Pricing Model
Target Markets
Future Outlook
Connected Products Enable Connected Service
Innovation Accelerators in Field Service
Future Opportunities for IFS Field Service Management
Essential Guidance
Advice for IT Buyers
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