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Facility Management: A Deeper Look at ServiceChannel's Decision Engine Solution

Facility Management: A Deeper Look at ServiceChannel's Decision Engine Solution

This IDC Market Note provides an analysis of ServiceChannel's announcement of the company's Decision Engine solution. Facility management is evolving from a purely operational functional model to one that plays a more strategic role in the business. In turn, software providers in the facility management market are turning to advanced technology to enable this evolution.


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