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European Unified Communications as a Service Forecast, 2018–2022

European Unified Communications as a Service Forecast, 2018–2022

This IDC Market Forecast provides revenue and subscriber forecasts for the European UCaaS market, specifically, for the UCaaS applications and UCaaS voice segment; it replaces the EMEA UCaaS forecast document to focus solely on Europe. It contains splits for seven countries/subregions in Europe: the U.K., Germany, France, the Nordic countries, Southern Europe, the rest of Western Europe, and Central and Eastern Europe. The study outlines market drivers and inhibitors and provides guidance to vendors and services providers."UCaaS is among the most prospective growth engines for UC&C in EMEA offering modern-day communications and collaboration solutions, but it is also starting to mature, and more defined segments are gradually emerging. The mid-segment, consisting of businesses with employees ranging from 50 to 249 employees, is driving the strongest growth for both UCaaS Voice and Applications," said Oru Mohiuddin, research manager, IDC European Enterprise Communications and Collaboration.

Please Note: Extended description available upon request.

IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Understand the Role of Hybrid Solutions
Ensure Cloud Security
Emphasize Advanced Collaboration and Mobility Features
Market Forecast
Market Context
Drivers and Inhibitors
Increasing Acceptance of the as-a-Service World
Embracing UCaaS Benefits
UCaaS Appealing to SMEs
Cautious Approaches to UCaaS
Significant Market Developments
Changes from Prior Forecast
Market Definition
UCaaS (Voice)
UCaaS (Applications)
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