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European Fixed Business Voice Platforms and Services Forecast, 2018-2022

European Fixed Business Voice Platforms and Services Forecast, 2018-2022

This IDC Market Forecast provides a topline 2017-2022 forecast for the European fixed business voice services market. It examines the transition from TDM to IP voice services and from on-premise voice platforms to hosted services. IDC data products, such as the EMEA Telecom Services Database and Unified Communications and Collaboration Forecast, were used to develop market sizes for revenue and licenses/extensions. Other models were used to study voice equipment installed bases and business penetration by voice service. The report also features recommendations for providers."Players in the European fixed voice market are challenged by irreversibly declining topline revenues, but it does represent pockets of interesting opportunities. Providers need to take a proactive approach to understanding market trends and evolving enterprise communication needs to build interesting solutions based on existing and next-generation architecture," said Oru Mohiuddin, research manager, IDC Europe Unified Communications and Collaboration.

Please Note: Extended description available upon request.

IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Drive IP Voice Migration
Play on Your Inherent Strength to Win in IP Voice
Integrate Voice with Collaboration Suites
Focus on CPaaS to Gain Traction in Voice
Market Forecast
Market Context
Drivers and Inhibitors
Growing Adoption of Hosted Voice Services and SIP Trunking
Growing Adoption of Collaborative Suite
Plummeting Prices
Mobile-Fixed Replacement
Low Cost of On-Premise Equipment
Significant Market Developments
Changes from Prior Forecast
Market Definition
Call Control View
Public Network Based Call Control
Premise-Based Call Control
Hosted Call Control
Connection View
TDM Voice Services
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