EMEA Fixed Business Voice Platforms and Services, 2017-2021
This IDC Market Forecast provides a top-line 2017–2021 forecast for the EMEA fixed business voice services market. It examines the transition from TDM to IP voice services, and from on-premises voice platforms to hosted services. IDC data products, such as the EMEA Telecom Services Database and Unified Communications and Collaboration Forecast, were used to develop market sizes for revenue and licenses/extensions. Other models were used to study voice equipment installed bases and business penetration by voice services. The report also features recommendations for providers."Players in the EMEA business fixed voice services market are being challenged by irreversibly declining top-line revenues. The moderate pace of the decline provides some time to react, but unless they adjust their strategies, communications services providers in the region face an uncertain future." — Telecom and Networking Program Manager Michael Vorisek, IDC CEMA
Please Note: Extended description available upon request.