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EMEA Enterprise Communications and Collaboration Market 2015 Top 10 Predictions

EMEA Enterprise Communications and Collaboration Market 2015 Top 10 Predictions

This IDC study presents IDC's predictions for the EMEA enterprise communications and collaboration market in 2015, which includes business network services, business voice services, and unified communications and collaboration services. It provides a key to reading the changes underway in this industry with the arrival of the transformative 3rd Platform model based on cloud, mobility, big data analytics, and social business.

"Though the overall direction of the market is absolutely clear, much less so are the steps that need to be taken in order to translate the trend into a business opportunity. With respect to the 3rd Platform, providers must correctly read the crystallizing demand for manifest business value and fast technology provisioning and innovation. Customers of communications and collaboration solutions are no longer going to pay premiums for interoperability, but vendors will a pay penalty for a lack of it." — Senior Research Analyst Michael Vorisek, IDC CEMA

Please Note: Extended description available upon request.

In This Study
Situation Overview
Future Outlook
Prediction #1: Connectivity Spending Will Remain Under Pressure in 2015 But Will Stabilize Over the Medium Term
Prediction #2: The Number of Western European Businesses with Fiber Internet Access Will Surpass One Million
Prediction #3: In 2015, the Focus in the WAN Space Will Be on Cloud Connectivity and Virtualization
Prediction #4: Incumbents' Continued Reluctance to Promote the Uptake of VoIP Services Will Benefit Alternative Providers
Prediction #5: Unified Communications as a Service Will Experience a Fast yet Bumpy Takeoff in 2015
Prediction #6: The Definition of Unified Communications Solutions Will Change
Prediction #7: Unified Communications Market Players Will Consolidate on the 2nd Platform but Will Try to Buy into the 3rd Platform
Prediction #8: Video Collaboration Will See Greater General Uptake, But Revenue Growth Will Be Patchy
Prediction #9: Five EMEA SPs Will Implement Commercial Support for WebRTC
Prediction #10: One Out of Four Contact Center Purchases in 2015 Will Be Independent of PBX Infrastructure
Essential Guidance
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