EMEA Enterprise Communications and Collaboration Market 2015 Top 10 Predictions
This IDC study presents IDC's predictions for the EMEA enterprise communications and collaboration market in 2015, which includes business network services, business voice services, and unified communications and collaboration services. It provides a key to reading the changes underway in this industry with the arrival of the transformative 3rd Platform model based on cloud, mobility, big data analytics, and social business.
"Though the overall direction of the market is absolutely clear, much less so are the steps that need to be taken in order to translate the trend into a business opportunity. With respect to the 3rd Platform, providers must correctly read the crystallizing demand for manifest business value and fast technology provisioning and innovation. Customers of communications and collaboration solutions are no longer going to pay premiums for interoperability, but vendors will a pay penalty for a lack of it." — Senior Research Analyst Michael Vorisek, IDC CEMAPlease Note: Extended description available upon request.
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