Digital Transformation Means Government Must Think Like a Business, Part 3: Executing the Vision
This IDC Perspective is the third and final in IDC's series on how to define, scope, and engage government enterprise digital transformation (DX). This document delves into creating a set of systems and a culture — where successful plans are crafted and new digitally enabled capabilities are developed — that engage all levels across the government enterprise with a focus on sustainable outcomes on the journey to an operationally competent digital government. For more information, see Digital Transformation Means Government Must Think Like a Business, Part 2: The Building Blocks and Digital Transformation Means Government Must Think Like a Business."Governments have the resources at their disposal to effect true digital transformation," says Thom Rubel, adjunct research advisor, IDC's IT Executive Programs. "Governments need to understand and use digital transformation to drive modernization that creates foundational government DX platforms and involves program executives and citizens. Then they can develop and execute on DX strategies that will lead to substantial mission outcome improvements and increased citizen satisfaction."
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