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Using Digital Transformation KPIs to Enhance Employee Performance

Using Digital Transformation KPIs to Enhance Employee Performance
This IDC Perspective supports DX performance with a pragmatic, actionable discussion of performance management. The study shows how to use a digital transformation (DX) project's key performance indicators (KPIs) to create employee goals and performance criteria and provides a detailed list of KPIs based on IDC's five-part DX performance framework. This approach supports DX project and employee alignment, promotes easier digital transformation project user adoption, and increases stakeholder mindshare and support. It also enhances team motivation and organizational productivity. "Digital transformation KPIs are a key ingredient in the performance management process," says Eric Bloom, adjunct analyst with IDC's IT Executive Programs (IEP). "Stakeholders, IT, human resources, and training organizations can work together to integrate digital transformation projects' KPIs into the employee performance measurement process."

Please Note: Extended description available upon request.

Executive Snapshot
Situation Overview
Using DX KPIs to Enhance Employee Performance
Assist Managers in Performing Employee Evaluations
Job Performance-Based Incentives
Employee Motivation
Organizational Productivity
Enhanced DX Adoption
Project KPIs as a Forecasting Tool
Connecting KPIs to Their Performance Management and Measurement Implications
DX Project Recipients
IT DX Project Team
Human Resources
Corporate Training
Advice for the Technology Leader
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