Deploying Bots for Delivering Personalized Learning and Coaching Services on Prepathon Mobile Application
This IDC Buyer Case Study looks at the conceptualization and development journey of bots for the mobile learning application Prepathon — particularly the challenges bots address, the kind of tasks bots are automating, and how bots are helping the company improve engagement and the delivery of learning services. At the end of the study we offer guidance to companies intending to adopt bots-based solutions for engaging customers, answering queries, and improving the experience of interacting with business applications.
Please Note: Extended description available upon request.
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