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Danske Spil: Operation and Innovation in a Digital Organization

Danske Spil: Operation and Innovation in a Digital Organization

This IDC Market Note discusses innovation at Danske Spil (Danish Gambling), a Danish provider of gambling services to the consumer market. The company is close to becoming a 100% digital organization, thriving on a mix of innovation, good customer experience, and high-quality operation. Constantly renewing the customer offering and back-end systems is critical to retaining market share. CIO Karsten Fogh Ho-Lanng also shares his experiences with constant transformation.

Please Note: Extended description available upon request.


Executive Snapshot
In This Market Note
IDC's Point of View
Background
Business Model
Challenges
Solution: Business Innovation
The IT Task
Back-End IT Innovation
Future Outlook
Learnings
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Synopsis

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