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Cut Operational Costs: Third-Party Maintainers for Legacy and Stable Datacenter Environments to Help Invest for the Future

Cut Operational Costs: Third-Party Maintainers for Legacy and Stable Datacenter Environments to Help Invest for the FutureThis IDC study looks at the criteria enterprises should consider when evaluating third-party support providers, and it provides guidance on the appropriate assets to consider when looking to make a change."Enterprise customers have made it very clear that they will utilize third-party maintainers — and not just for cost savings," says Rob Brothers, VP, Software and Hardware Support Services at IDC. "The easy-to-do-business aspect they have eluded to in the survey is surely a compelling differentiator."


IDC Opinion
In This Study
Situation Overview
Vendors
Advantages
Disadvantages
TPM — Independent Services Providers
Advantages
Disadvantages
Future Outlook
Essential Guidance
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