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U.S. Consumer Digital Transformation Readiness Forecast, 2019–2023

U.S. Consumer Digital Transformation Readiness Forecast, 2019–2023

This IDC study presents a forecast of U.S. consumers that are ready for digital transformation based on existing levels of consumer engagement with technology and ability to set up and use digital devices independently on an advanced level."At the end of 2018, IDC believes there were nearly 54 million U.S. consumers 18 years or older that were ready for digital transformation, up from 47 million at the end of 2017," says Greg Ireland, research director, Consumer Digital Transformation, at IDC. "We forecast the U.S. digital transformation–ready consumer population to grow to nearly 86 million individuals 18 years or older by the end of 2023. These are consumers that pay for digital services; engage daily with brands, businesses, friends, and tastemakers on social apps; and are capable of independently setting up and using devices on an advanced level."

Please Note: Extended description available upon request.

IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Market Context
Drivers and Inhibitors
Adoption of Paid Consumer Services
Consumer Engagement with Technology
Technology Independence
Misaligned Value Propositions
Technology Complexity
Significant Market Developments
Changes from Prior Forecast
Market Definition
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