China IT Service Market Forecast, 2016–2020
As China's macroeconomy entered a period of slow but steady growth, IDC has lowered its growth expectations of China's IT service market in the current study. However, with the maturing of various 3rd Platform technologies and a general trend of digital transformation (DX) involving the integrated application of these technologies, new content has been injected into China's IT service market and all its segments. Cloud, Big Data, and mobility are the main driving forces behind all this, while growing attention to security issues at the national level is both a driving force and a factor of uncertainty in the future development of the market. This has given rise to many new business models. Project-oriented markets will be the first to benefit from the demand released from DX. This is particularly true of IT consulting, customized application development, and systems integration services. Inevitably, outsourcing services will be more closely combined with cloud services, while support and training services will be increasingly oriented to customers from the Internet industry. "In the future, both end users and service providers will have to increasingly face the opportunities and challenges brought by DX. End users need to consider how to leverage digital transformation to upgrade and expand their business, while service providers have to continuously improve their integrated service abilities in the process of DX, so that they can survive and stay advantageous in the market," said Richard Zhao, senior research manager, Enterprise System Services Research, IDC China.
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