Case Study on Workflow Automation: HP Inc. Solutions Help Streamline Claims Reimbursement and Boost Productivity
This IDC Buyer Case Study looks at how a large provider of healthcare regulatory services partnered with HP Inc. to automate and optimize its document-intensive workflows. Organizations that are currently engaged in or are evaluating managed print and document services (MPDS) programs or that are seeking business value by reengineering document-based workflow can gain valuable insight from these experiences. This Buyer Case Study examines the initial claims processing workflow, the identified requirements for a new workflow solution, the vendor evaluation process, results achieved, and lessons learned. Understanding these elements can help other organizations more effectively evaluate partners and aid in optimizing MPDS and workflow automation contracts and relationships.
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