Market Research Logo

Canadian Telecom Services Forecast, 2018–2022: Telecom Inside Out

Canadian Telecom Services Forecast, 2018–2022: Telecom Inside Out

This IDC study presents IDC Canada's five-year forecasts for communications services spending by customer segment, company size, industry sector, and region for 2018–2022 based on the annual update of IDC Canada's custom Communications Market Model and replaces our previous comprehensive forecast document.Readers should note the adjustments made in this study and rely on this forecast for 2018 planning purposes. This study addresses the following questions:How does current and projected spending on Canadian telecom services differ by:Market segment? Customer segment? Company size? Region? Industry vertical sector? Which industry sectors, customer segments, company size, and regional segments of the Canadian communications services market are poised for growth, and which are the best opportunities for communication service providers (CSPs) over the new five-year forecast period?CSPs continue to face twin challenges of market erosion by new and established entrants in their core markets, coupled with stalled penetration in wireless. The advent and adoption of lower-cost technological substitutes such as SIP trunks and new software-defined wide area network (SD-WAN) data service along with increased wireless substitution will further exacerbate revenue erosion in traditional telecom market segments over the five-year forecast period."The imperative of investing in next-generation network technologies provides many compelling benefits for CSPs to undertake this journey now and has taken on a new urgency as preparations begin for the looming rollout of next-generation 5G wireless networks," says study co-author Lawrence Surtees, vice president and principal analyst in the Communications Practice at IDC Canada Ltd. "CSPs can seize new opportunities in the IT services and video markets, but disruptive technologies such as SIP trunks, 'over the top' (OTT) service delivery in both consumer and enterprise markets, and global transformation of ICT platforms are spawning new competitors while changing the economics of service delivery."

IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Canadian Telecom Services Market in 2017
Comparison of Year-End Results with Previous IDC Forecast
Telecom Service Market Segment Trends
Wireless Key to Competitive Position
Video Segment Pressured
Business TV Revenue Growing But Not a Panacea
Telecom Service Customer Segment Trends
Industry Sector Trends
Regional Trends
Telecom Service Sector Forecast, 2018–2022
Local Wireline
Circuit Switch Decline
VoIP, Cable Telephony, and SIP Trunk
SIP and UCCaaS
Long Distance
Enterprise Over the Top: Cloud Computing and Datacentres
Customer Segment Forecast
Consumer (Home) Segment
Business Market
Industry Sector Forecast
Regional Forecast
Market Context
Drivers and Inhibitors
Wireline Voice Service
Millennial Demographics and Mobile Workforce
Mobile Substitution
SIP Trunks
Internet and Video
Fibre-Optic Rollouts Accelerate
Gigabit Internet and Increasing Data Needs
Wireless Internet Substitution and 5G Wireless
Over-the-Top Video
Regulatory Environment
Wireless Service
Substitution Gains Traction
5G Wireless Broadband with SDN and NFV
Wireless Voice Declines Continue to Pressure ARPU
Slower Wireless Subscriber Growth
WiFi and Integrated Mobile Broadband
Data (WAN) Services
Network Convergence
Fibre-Optic Wavelength Network Proliferation
SD-WAN Looming to Cannibalize MPLS IP VPN Revenue
Significant Market Developments
Changes from Prior Forecast
Market Definition
Telecom Taxonomy and Service Definitions
Local TDM and Wireline
VoIP, Cable Telephony, and SIP Trunk
SIP Trunk
Long Distance
Wireless Data Segmentation
Wireless Wholesale
Video Services
Industry Sector Definitions
Financial Services
Public Sector
Communications and Media
Other Industries
Telecommunications Wholesale
Company Size Definitions
Region Definitions
SIP Trunk Forecast
Note on SIP Terms
Difficulty Reconciling Forecasts with CRTC Market Data
Related Research
Supplementary References

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report