Canadian Small and Medium-Sized Business ICT Forecast, 2017–2021
This IDC study examines the market size and forecast for the small and medium-sized business market in Canada using the spring 2016 update. For the purpose of this document and for the document series in general, the SMB market is defined as businesses with fewer than 500 employees. The document inspects SMB spending for IT products and services:HardwareSoftwareIT servicesTelecom servicesThe SMB market continues to be a difficult challenge for many providers as the range of IT and telecom requirements is significant and buying and sourcing preferences can be very basic and unsophisticated."The SMB market is shifting toward a software and services delivery model, and this will continue to have an increasingly negative effect on the requirements for hardware and telecom services. SMBs in Canada will increasingly rely on 3rd Platform solutions and incorporate digital transformation services as a counter to traditional capital expenditures on hardware and telecom offerings and use these channels as alternatives to retail and small VARs," says Jim Westcott, research manager, IT Services.
Please Note: Extended description available upon request.