Business Strategy: Enterprise Mobility — Enabling Business Through Strategic Infrastructure
This IDC Financial Insights report discusses some of the use cases in U.S. retail banking that are driving the need for enterprise mobility and provides insight into how some institutions are implementing mobile solutions for internal staff. The use of mobility in financial services is expanding beyond consumer mobile banking and payments. Wealth management customers, small business owners, and corporate treasurers are relying more and more on the ubiquity of smartphones and tablets to conduct business. Likewise, banks are deploying mobile solutions within their own walls — allowing financial advisors, lenders, and branch staff to untether themselves from physical locations and go to where their business is. This growth in the reach of mobility is driving the need for banks to form enterprise mobility strategies, policies, and infrastructures.
"The biggest change in mobility investments at U.S. banks from 2014 to 2015 is focused on expanding mobility into other businesses at the institution. This expansion is driving the need to treat enterprise mobility as a critical asset," says Jerry Silva, Global Banking research director, IDC Financial Insights.Please Note: Extended description available upon request.
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