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Best Practices: Leveraging Infrastructure Investments to Deliver Clinical Results at Mercy

Best Practices: Leveraging Infrastructure Investments to Deliver Clinical Results at MercyThis IDC Health Insights report focuses on best practices seen in a case study on the clinical analytics programs operated by Mercy Health System and its subsidiary Mercy Technology Services, which represents the second phase in a multiphase strategic plan to create a core competency around IT infrastructure and services at Mercy Health System. According to IDC Health Insights Research Director Judy Hanover, "As U.S. healthcare organizations continue to move toward new business models, including at-risk contracting and value-based, accountable, and integrated care, IT enablement is clearly a key to success." This case study of Mercy Technology Services' clinical analytics programs provides an example of the benefits that accrue from best practices-based investment in hardened datacenter infrastructure by a health system and describes how a long-term strategic approach helps to facilitate the IT requirements of new business models in healthcare.

Please Note: Extended description available upon request.

IDC Health Insights Opinion
In This Study
Situation Overview
Business Needs
The Formative Years: Building Mercy Technology Services, 2006-2013
The Next Phase: Optimizing Mercy Technology Services, 2013-2015
Management Challenges
The Best Practices
Future Outlook
Essential Guidance
Actions to Consider
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