Arvato Drives Finance BPO Automation Deployment with Dedicated Robotics Process Automation Lab
This IDC Flash provides a summary of Arvato's announcement of the launch of a Robotics Process Automation (RPA) lab in the company's Dublin, Ireland, office, in July 2016. The lab will be a hub for Arvato's Finance BPO automation development. The new lab leverages a dedicated space where Arvato developers, QA staff, and robotics and transformation experts test and run finance processes before deployment to client accounts. Pat Quinn, CIO and country manager, noted, "The buzz in our industry is that RPA is the next wave in BPO evolution, and at Arvato, we want to ensure that we are on the cutting edge of it in order to give our clients access to best-in-class processes as RPA develops over the coming years. With new technologies such as artificial intelligence (AI) being developed further every year, we want to see how far we can push our robotics capabilities to support our clients."
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