Application Outsourcing Services — Canadian End-User Business Views
This IDC study examines end-user survey research (business and IT respondents) to discuss the trends and issues in the application management services market in Canada. There is still interest in application management services among medium-sized and large Canadian businesses. Current buyers and prospects are considering external providers for packaged and custom–built applications.
"The market for application services continues to evolve and change, and part of this evolution is the growing potential for SaaS/cloud computing to disrupt traditional application management services. Vendors still have opportunities to grow the application management services business, but they will have to think creatively and find ways to overcome obstacles by making the value proposition more palatable and similar to the emerging value tenets as SaaS/cloud computing," says Jim Westcott, research manager, IDC Canada.Please Note: Extended description available upon request.