Market Research Logo

Tax Preparation Services in the US - Industry Market Research Report

Tax Preparation Services in the US

With more money in their pockets, consumers are more willing to purchase industry services to maximize their refund. As a result of lower unemployment and higher income levels, among other factors, industry revenue is projected to grow at an annualized rate of 2.9% over the five years to 2018. This includes an expected 4.6% jump in 2018 to $10.4 billion. Although improving economic conditions are expected to support industry revenue growth over the five years to 2018, some operators' performances will be stunted as online providers threaten traditional brick-and-mortar establishments that are unable to adapt to the changing landscape. More consumers are expected to complete their tax returns online as electronic filing software becomes more user-friendly and customized for individuals with different tax filing needs.

Firms in this industry provide tax return preparation services to individuals but do not offer accounting, bookkeeping, billing or payroll process services. Although the offices of certified public accountants (CPAs) are excluded from this industry, basic knowledge of tax law and filing requirements is required. Online tax return providers (see IBISWorld report OD4549, Tax Preparation Software Developers) do not fit within the scope of this industry.

This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.


  • About this Industry
  • Industry at a Glance
    • Table Key Statistics Snapshot
    • Table Revenue vs. employment growth
    • Table Products and services segmentation (2018)
    • Table Industry Structure
  • Industry Performance
    • Table National unemployment rate
    • Table Industry revenue
    • Table Life Cycle Stage
  • Products & Markets
    • Table KEY BUYING INDUSTRIES
    • Table KEY SELLING INDUSTRIES
    • Table Products and services segmentation (2018)
    • Table Major market segmentation (2018)
    • Table Business Locations 2018
    • Table Distribution of establishments vs. population
  • Competitive Landscape
    • Table Sector vs. Industry Costs
    • Table Barriers to Entry checklist
  • Major Companies
    • Table Major players
    • Table Intuit Inc. (US industry-specific segment) - financial performance**
    • Table H&R Block Inc. (US industry-specific segment) - financial performance**
  • Operating Conditions
    • Table Capital intensity
    • Table Tools of the Trade: Growth Stratrgies for Success
    • Table Volatility vs. growth
  • Key Statistics
    • Table Industry Data
    • Table Annual Change
    • Table Key Ratios
    • Table Industry Financial Ratios
  • Jargon & Glossary

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report