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Product Returns Management Services - Industry Market Research Report


Attention: There is an updated edition available for this report.

  • About this Industry
  • Industry at a Glance
    • Table Key Statistics Snapshot
    • Table Revenue vs. employment growth
    • Table Products and services segmentation (2016)
    • Table Industry Structure
  • Industry Performance
    • Table Consumer spending
    • Table Industry revenue
    • Table Life Cycle Stage
  • Products & Markets
    • Table KEY BUYING INDUSTRIES
    • Table KEY SELLING INDUSTRIES
    • Table Products and services segmentation (2016)
    • Table Major market segmentation (2016)
    • Table Business Locations 2016
    • Table Distribution of industry establishments vs. population
  • Competitive Landscape
    • Table Sector vs. Industry Costs
    • Table Barriers to Entry checklist
  • Major Companies
    • Table Major players
    • Table GENCO (reverse logistics segment) - financial performance*
  • Operating Conditions
    • Table Capital intensity
    • Table Tools of the Trade: Growth Strategies for Success
    • Table Volatility vs Growth
  • Key Statistics
    • Table Industry Data
    • Table Annual Change
    • Table Key Ratios
  • Jargon & Glossary

Product Returns Management Services

The Product Returns Management Services industry manages reverse logistics or the physical movement of surplus or unwanted goods, materials and equipment from consumers back to manufacturers as well as other locations for resale, reuse or disposal. Over the five years to 2016, the industry has benefited from an improving US economy as greater job security and rising disposable income have bolstered consumer spending and retail sales. Over five years to 2021, the Product Returns Management Services industry will continue to expand. Consumers, with more money at their disposal, will increase spending, supporting both manufacturing output and retail sales.

This industry includes operators that provide a variety of reverse logistics services, including return center operations, return to vendor management, product recall management and product recycling.

This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.


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