Market Research Logo

Postal Service in the US - Industry Market Research Report

Postal Service in the US

The US Postal Service (USPS), the sole operator in the Postal Service industry, has historically suffered revenue losses. Over the past five years, internet services such as online banking and e-mail have increasingly replaced traditional mail. E-commerce growth mitigated some of the negative effects of online services, since goods purchased online require package delivery services. Still, overall mail volume is expected to decline steadily during the period. Profit has also plummeted due to the Postal Accountability and Enhancement Act (PAEA) of 2006. While the industry is projected to continue operating at a loss over the five years to 2023 due to PAEA payments and growing external competition, demand for package delivery services is projected to increase as the economic activity improves and online transactions proliferate. USPS is also expected to reduce costs through wage cuts and reduced hours.

This industry includes establishments that operate the national postal service and perform one or more postal services such as sorting, routing and delivery. Establishments that operate on a contract basis (except the bulk transportation of mail) are included in this industry.

This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.


  • About this Industry
  • Industry at a Glance
    • Table Key Statistics Snapshot
    • Table Revenue vs. employment growth
    • Table Products and services segmentation (2018)
    • Table Industry Structure
  • Industry Performance
    • Table Consumer Confidence Index
    • Table Industry revenue
    • Table Life Cycle Stage
  • Products & Markets
    • Table KEY BUYING INDUSTRIES
    • Table KEY SELLING INDUSTRIES
    • Table Products and services segmentation (2018)
    • Table Major market segmentation (2018)
    • Table Business Locations 2018
    • Table Distribution of establishments vs. population
  • Competitive Landscape
    • Table Sector vs. Industry Costs
    • Table Barriers to Entry checklist
  • Major Companies
    • Table Major players (Market share)
    • Table United States Postal Service (industry-relevant operations) - financial performance*
  • Operating Conditions
    • Table Capital intensity
    • Table Tools of the Trade: Growth Strategies for Success
    • Table Volatility vs. growth
  • Key Statistics
    • Table Industry Data
    • Table Annual Change
    • Table Key Ratios
    • Table Industry Financial Ratios
  • Jargon & Glossary

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report