Online Legal Services
The Online Legal Services industry has experienced robust growth over the five years to 2019, as online legal documentation, lawyer networking and other generic legal services have become more accessible. According to the Pew Research Center, more than three-fourths of all consumers seeking legal help now use online resources to aid their search. Online providers tend to price their services lower than brick-and-mortar law firms, so as the use of online resources has broadened over the past five years, price-sensitive consumers have increasingly used the internet to find reasonably priced alternatives to traditional lawyers. Strong demand for online legal services is projected to continue over the five years to 2024. As better technology enables a wider range of forms and legal actions to be completed online, competition is anticipated to increase.
Operators in this industry provide legal services to clients using the internet and associated technologies as the primary means of communication. The industry includes virtual law firms without brick-and-mortar locations that offer both bundled and unbundled services, in addition to companies that primarily provide online legal documentation services, such as interactive documents that can be tailored to a client’s specific need.
This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.
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