Over the five years to 2016, industry revenue has fluctuated because of strenuous labor market conditions in the United States. The onset of the recession caused many businesses to restructure operations, including downsizing staff numbers, to resuscitate flailing profit margins. However, the industry was quick to recover, as corporate profit rebounded and business confidence increased. More companies reduced risk with smaller commitments to staff, using temporary staff instead of permanent full-time employees. In the five years to 2021, the industry is expected to continue growing. Improving macroeconomic conditions, such as falling unemployment, increased private investment and rising consumer confidence, will precipitate a larger workforce, including the addition of more temporary workers.
Office staffing and temp agencies supply businesses with workers for limited periods of time to supplement existing staff. Although temp workers remain employees of the temp agency, temp agencies do not provide direct supervision of their employees at clients’ work sites.
This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.