Global Travel Agency Services
The Global Travel Agency Services industry has experienced strong revenue growth over the past five years, while the industry's core services have changed dramatically. Since the recession, global tourism has recovered strongly, with emerging economies continuing to stimulate growth. Meanwhile, brick-and-mortar travel agents have reinvented themselves to remain relevant and competitive over the past five years, as online booking engines have expanded their role. Over the coming five years, demand for travel agency services will be boosted by strong per capita income growth, rising consumer sentiment and declining global unemployment, with emerging economies playing a significant role in industry growth.
This industry comprises businesses engaged in tour wholesaling (i.e. developing tour packages that include airline and accommodations to be sold through travel agents or online) or acting as retail travel agents to the general public and commercial clients. The industry also encompasses companies primarily engaged in providing travel arrangement and reservation services, including online-only booking systems.
This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.
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