Global Courier & Delivery Services
The Global Courier and Delivery Services industry comprises two segments, which include larger couriers and smaller local delivery companies. Together, these segments provide air, surface and express courier delivery services of parcels, documents and packages to a wide variety of consumers. Demand for each segment differs based on the services offered. Specifically, downstream demand stems from manufacturers and retailers across the globe, while demand for local delivery services is derived from households and other local markets. Over the past five years, many developments in the online retailing space have driven growth in this industry. At the same time, however, internet use has diminished the need for shipment of some goods, such as documents that can be scanned and sent electronically. Over the five years to 2023, demand for courier and delivery services is expected to strengthen.
Operators in this industry primarily provide air, surface or combined express courier delivery services of parcels, documents and packages for business customers. Industry operators generally provide services between metropolitan areas or urban centers and form a network that includes local pickup and delivery to serve customers’ needs. This industry excludes services provided by national postal services and commercial airlines.
This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.
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