The Global Courier and Delivery Services industry has experienced moderate growth over the five years to 2017. However, over the past five years, slow economic growth in developed markets, especially in Europe, has slightly dampened industry growth, as advanced economies account for a majority of industry revenue. Therefore, a large portion of the industry's growth has come from greater business activity and demand for time-sensitive goods in emerging economies. Over the five years to 2022, demand for courier and delivery services is expected to strengthen. Demand for high-end, time-sensitive goods will rise as a result of increased consumer spending; many manufacturers will take advantage of this by using air transportation to ensure that products reach customers on time. Furthermore, the development of global e-commerce and manufacturing trends, such as just-in-time delivery, which requires materials to be shipped within multiple strict timeframes, will support revenue growth for courier and delivery service operators.
Operators in this industry primarily provide air, surface or combined express courier delivery services of parcels, documents and packages for business customers. Industry operators generally provide services between metropolitan areas or urban centers and form a network that includes local pickup and delivery to serve customers’ needs. This industry excludes services provided by national postal services and commercial airlines.
This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.