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Enterprise Content Management Systems in the US - Procurement Research Report

Enterprise Content Management Systems Procurement in the US

This report is intended to assist buyers of enterprise content management (ECM) systems. ECM systems help businesses store, manage and access their unstructured content, which includes e-mails, documents, media and records. ECM systems help businesses lower costs and increase efficiency by consolidating and organizing their information and data. Common buyers of ECM systems are government and financial institutions, healthcare providers and large businesses. Common suppliers are software publishers and IT providers. This report excludes web content management systems and database software.


AT A GLANCE

EXECUTIVE SUMMARY

PRICE ENVIRONMENT

Price Fundamentals

Price Drivers

Recent Price Trend

Price Forecast

PRODUCT CHARACTERISTICS

Product Life Cycle

Total Cost of Ownership

Product Specialization

Related Goods

Substitute Goods

Regulation

Quality Control

SUPPLY CHAIN & VENDORS

Supply Chain Dynamics

Competitive Environment

Market Profitability

Switching Cost

PURCHASING PROCESS

Buying Basics

Key RFP Elements

NEGOTIATION STATISTICS

BUYER POWER SCORE COMPONENTS

JARGON & GLOSSARY

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