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Document Management Services - Industry Market Research Report

Document Management Services

The Document Management Services industry includes companies that provide commercial and government clients with outsourced records storage, document destruction services and digital conversion of paper-based records. Due to regulations mandating the retention of company records, operators in the industry benefit from sustained demand for document storage and increased information security regulation. Revenue growth plateaued during the five-year period; nevertheless, revenue is expected to rebound. Over the five years to 2023, revenue for the Document Management Services industry is projected to grow marginally. In particular, rising business formation will expand the scope of the industry's commercial target market and benefit industry revenue over the next five years. The key challenge among industry operators is demonstrating improved cost savings and data security for companies that outsource document management services instead of keeping records management in house.

This industry includes companies that store information and records for business and government clients. Industry services involve records management, secure document destruction and data protection and recovery services.

This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.


  • About this Industry
  • Industry at a Glance
    • Table Key Statistics Snapshot
    • Table Revenue vs. employment growth
    • Table Products and services segmentation (2018)
    • Table Industry Structure
  • Industry Performance
    • Table Number of businesses
    • Table Industry revenue
    • Table Life Cycle Stage
  • Products & Markets
    • Table KEY BUYING INDUSTRIES
    • Table KEY SELLING INDUSTRIES
    • Table Products and services segmentation (2018)
    • Table Major market segmentation (2018)
    • Table Business Locations 2018
    • Table Distribution of establishments vs. population
  • Competitive Landscape
    • Table Sector vs. Industry Costs
    • Table Barriers to Entry checklist
  • Major Companies
    • Table Major Players
    • Table Iron Mountain Inc. (US industry-specific segment) - financial performance*
    • Table Stericycle Inc. - (US industry-specific segment) - financial performance*
  • Operating Conditions
    • Table Capital Intensity
    • Table Tools of the Trade: Growth Strategies for Success
    • Table Volatility vs growth
  • Key Statistics
    • Table Industry Data
    • Table Annual Change
    • Table Key Ratios
  • Jargon & Glossary

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