Cell Phone Repair
The Cell Phone Repair industry has experienced strong growth over the five years to 2018 as smartphone and tablet usage has increased. The rising popularity of expensive but fragile smartphones has given the industry a significant boost since 2013. Consequently, industry revenue is expected to rise during the period; however, phones are becoming stronger and more durable, making them more difficult to break and presenting a potential threat to the industry. Conversely, smartphones have fragile liquid crystal display (LCD) touchscreens, inaccessible batteries and other breakable parts that make them more susceptible to needing repairs. Rapid market acceptance of smartphones has also created a need for more cell phone repair shops to keep up with this growing market. As a result, industry revenue is expected to increase over the five years to 2023.
This industry primarily repairs and maintains cell phones. Some operators may repair tablets or other electronic devices as secondary services, which are also included in industry revenue. Industry operators include brick-and-mortar stores that enable customers to bring in their cell phones for immediate repair. Some stores also permit customers to mail in devices that need repairs.
This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.
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