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Cell Phone Repair in the US - Industry Market Research Report


Attention: There is an updated edition available for this report.

Cell Phone Repair

The Cell Phone Repair industry has experienced strong growth over the five years to 2018 as smartphone and tablet usage has increased. The rising popularity of expensive but fragile smartphones has given the industry a significant boost since 2013. Consequently, industry revenue is expected to rise during the period; however, phones are becoming stronger and more durable, making them more difficult to break and presenting a potential threat to the industry. Conversely, smartphones have fragile liquid crystal display (LCD) touchscreens, inaccessible batteries and other breakable parts that make them more susceptible to needing repairs. Rapid market acceptance of smartphones has also created a need for more cell phone repair shops to keep up with this growing market. As a result, industry revenue is expected to increase over the five years to 2023.

This industry primarily repairs and maintains cell phones. Some operators may repair tablets or other electronic devices as secondary services, which are also included in industry revenue. Industry operators include brick-and-mortar stores that enable customers to bring in their cell phones for immediate repair. Some stores also permit customers to mail in devices that need repairs.

This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.


  • About this Industry
  • Industry at a Glance
    • Table Key Statistics Snapshot
    • Table Revenue vs. employment growth
    • Table Products and services segmentation (2018)
    • Table Industry Structure
  • Industry Performance
    • Table Number of mobile internet connections
    • Table Industry revenue
    • Table Life Cycle Stage
  • Products & Markets
    • Table KEY BUYING INDUSTRIES
    • Table KEY SELLING INDUSTRIES
    • Table Products and services segmentation (2018)
    • Table Major market segmentation (2018)
    • Table Business Locations 2018
    • Table Distribution of establishments vs. population
  • Competitive Landscape
    • Table Sector vs. Industry Costs
    • Table Barriers to Entry checklist
  • Major Companies
  • Operating Conditions
    • Table Capital Intensity
    • Table Tools of the Trade: Growth Strategies for Success
    • Table Volatility vs. growth
  • Key Statistics
    • Table Industry Data
    • Table Annual Change
    • Table Key Ratios
  • Jargon & Glossary

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