The Business Service Centers industry is sensitive to changes in new business development and corporate profit. In the five years to 2016, corporate profit and the number of new businesses has risen slowly, steadying demand for industry services. Although the economic environment has since improved for client businesses, the industry is facing new challenges from e-commerce and other external competition. Over the five years to 2021, the rising prevalence of online services will continue to restrain the industry's revenue and profit growth.
The industry provides mailbox rental and other postal and mailing services (except direct-mail advertising). Establishments that provide these mailing services along with one or more other office support services, such as facsimile services, word-processing services, on-site PC rental services and office product sales, are included in the industry. Establishments generally known as copy centers or copy shops are also included in this industry.
This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.