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Knowledge Process Outsourcing (KPO) Market Analysis By Service, By Application (BFSI, Healthcare, IT & Telecom, Manufacturing, Pharmaceutical, Retail), By Region, And Segment Forecasts, 2014 - 2025

Knowledge Process Outsourcing (KPO) Market Analysis By Service, By Application (BFSI, Healthcare, IT & Telecom, Manufacturing, Pharmaceutical, Retail), By Region, And Segment Forecasts, 2014 - 2025

The global knowledge process outsourcing (KPO) market is expected to reach USD 124.29 billion by 2025, according to a new report by Grand View Research, Inc. The outsourcing of knowledge processes facilitates the maximum utilization of resources at much lower costs. In addition, growing opportunities in legal process outsourcing and increasing applications in the IT & telecom, healthcare, and pharmaceutical segments are driving the market growth.

The presence of a large pool of resources in emerging economies is resulting in the growth of knowledge process outsourcing firms. Currently, companies prefer outsourcing work that involves critical processes and a large amount of time so that they can employ their resources in other revenue-generating tasks, which, in turn, saves the time and money of organizations.

The IT and telecom segment is expected to grow at a faster rate with a CAGR of 20.8% over the forecast period. Increasing data in the IT and telecom industries is resulting in larger usage of analytical tools and R&D in the field to extract useful information thereby resulting in growth of the market over the years.

The engineering and design segment has a large market share and is valued at USD 5.53 billion. Owing to technological advancement in the engineering sector, there is a high demand for outsourcing the designing part of the components. The Latin American region is expected to witness the fastest growth in the global KPO market due to the increasing emphasis laid on research and analysis of data by many large and medium size companies present in the region.

Further key findings from the report suggest:

  • The analytics & market research segment dominated the market in 2016 and is estimated to generate a revenue of over USD 45.18 billion by 2025. The growing data over the globe has resulted in increasing demand for analytical tools and market research to segregate useful information from the massive chunk of available raw data
  • The legal process outsourcing segment is anticipated to witness the fastest growth at a CAGR of 21.5% over the forecast period. Many companies outsource their legal tasks to experts in order to reduce time and costs incurred.
  • The BFSI segment was valued at USD 9.66 billion in 2016 and is estimated to reach USD 37.94 billion by 2025.Increasing concerns for revenue cycle and managing the customer data requires lot of time and hence companies in this segment are outsourcing these tasks
  • The industry in Latin America is projected to witness a substantial growth over the forecast period, which is attributed to the increasing number of skilled workforce. The regional market is expected to attain USD 9.13 billion by 2025
  • Key players including McKinsey & Company, Moody’s Corporation, ExlService Holdings, Inc., Wipro Ltd., and HCL Technologies Ltd. dominate the global knowledge process outsourcing market


Chapter 1 Methodology and Scope
1.1 Research Methodology
1.2 Research Scope and Assumptions
1.3 List of Data Sources
Chapter 2 Executive Summary
2.1 Knowledge Process Outsourcing (KPO) Market - Industry Snapshot & Key Buying Criteria, 2014 - 2025
2.2 Global Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
Chapter 3 Knowledge Process Outsourcing (KPO) Industry Outlook
3.1 Market Segmentation
3.2 Market Size and Growth Prospects
3.3 Knowledge Process Outsourcing (KPO) - Value Chain Analysis
3.3.1 Vendor landscape
3.4 Knowledge Process Outsourcing (KPO) Market Dynamics
3.4.1 Market driver analysis
3.4.1.1 Increasing need for higher flexibility and lower costs
3.4.1.1 Augmenting demand for professional services
3.4.2 Market restraint analysis
3.4.2.1 Stringent legal compliance obligations
3.4.3 Market challenge analysis
3.4.3.1 High attrition rate in the KPO industry
3.5 Project and Portfolio Management - Porter’s Five Forces Analysis
3.6 Project and Portfolio Management - PEST Analysis
Chapter 4 Knowledge Process Outsourcing Services Outlook
4.1 Knowledge Process Outsourcing (KPO) Market Share By Service, 2016 & 2025
4.2 Analytics & Market Research
4.2.1 Analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
4.2.1.1 Customer & marketing analytics Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
4.2.1.2 Operations & supply chain analytics Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
4.2.1.3 Competitive intelligence & industry analysis Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
4.3 Engineering & Design
4.3.1 Engineering & design Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
4.4 Financial process outsourcing
4.4.1 Financial Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
4.5 Legal process outsourcing
4.5.1 Legal Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
4.6 Publishing outsourcing
4.6.1 Publishing Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
4.7 Research & development outsourcing
4.7.1 Research & development Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
4.8 Others
4.8.1 Other Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
Chapter 5 Knowledge Process Outsourcing Application Outlook
5.1 Knowledge Process Outsourcing (KPO) Market Share By Application, 2016 & 2025
5.2 BFSI
5.2.1 Knowledge process outsourcing in BFSI, 2014 - 2025
5.3 Healthcare
5.3.1 Knowledge process outsourcing in healthcare, 2014 - 2025
5.4 IT & Telecom
5.4.1 Knowledge process outsourcing in IT & telecom, 2014 - 2025
5.5 Manufacturing
5.5.1 Knowledge process outsourcing in manufacturing, 2014 - 2025
5.6 Pharmaceutical
5.6.1 Knowledge process outsourcing in pharmaceutical, 2014 - 2025
5.7 Retail
5.7.1 Knowledge process outsourcing in retail, 2014 - 2025
5.8 Others
5.8.1 Knowledge process outsourcing in other applications, 2014 - 2025
Chapter 6 Knowledge Process Outsourcing Regional Outlook
6.1 Knowledge Process Outsourcing (KPO) Market Share By Region, 2016 & 2025
6.2 North America
6.2.1 North America Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.2.2 North America Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025
6.2.2.1 North America analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.2.3 North America Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025
6.2.4 U.S.
6.2.4.1 U.S. Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.2.4.2 U.S. Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025
6.2.4.2.1 U.S. analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.2.4.3 U.S. Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025
6.2.5 Canada
6.2.5.1 Canada Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.2.5.2 Canada Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025
6.2.5.2.1 Canada analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.2.5.3 Canada Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025
6.3 Europe
6.3.1 Europe Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.3.2 Europe Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025
6.3.2.1 Europe analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.3.3 Europe Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025
6.3.4 UK
6.3.4.1 UK Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.3.4.2 UK Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025
6.3.4.2.1 UK analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.3.4.3 UK Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025
6.3.5 Germany
6.3.5.1 Germany Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.3.5.2 Germany Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025
6.3.5.2.1 Germany analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.3.5.3 Germany Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025
6.4 Asia Pacific
6.4.1 Asia Pacific Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.4.2 Asia Pacific Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025
6.4.2.1 Asia Pacific analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.4.3 Asia Pacific Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025
6.4.4 China
6.4.4.1 China Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.4.4.2 China Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025
6.4.4.2.1 China analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.4.4.3 China Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025
6.4.5 India
6.4.5.1 India Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.4.5.2 India Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025
6.4.5.2.1 India analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.4.5.3 India Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025
6.4.6 Philippines
6.4.6.1 Philippines Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.4.6.2 Philippines Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025
6.4.6.2.1 Philippines analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.4.6.3 Philippines Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025
6.5 Latin America
6.5.1 Latin America Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.5.2 Latin America Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025
6.5.2.1 Latin America analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.5.3 Latin America Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025
6.5.4 Brazil
6.5.4.1 Brazil Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.5.4.2 Brazil Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025
6.6 MEA
6.6.1 MEA Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.6.2 MEA Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025
6.6.2.1 MEA analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025
6.6.3 MEA Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025
List of Tables
TABLE 1 Knowledge Process Outsourcing (KPO) market - Industry snapshot & key buying criteria, 2014 - 2025
TABLE 2 Global Knowledge Process Outsourcing (KPO) market, 2014 - 2025 (USD Million)
TABLE 3 Global Knowledge Process Outsourcing (KPO) market, by region, 2014 - 2025 (USD Million)
TABLE 4 Global Knowledge Process Outsourcing (KPO) market, by service, 2014 - 2025 (USD Million)
TABLE 5 Global Knowledge Process Outsourcing (KPO) market, by analytics & market research, 2014 - 2025 (USD Million)
TABLE 6 Global Knowledge Process Outsourcing (KPO) market, by application, 2014 - 2025 (USD Million)
TABLE 7 Vendor landscape and key clientele
TABLE 8 Knowledge Process Outsourcing (KPO) Market - Key market driver impact
TABLE 9 Knowledge Process Outsourcing (KPO) Market - Key market restraint impact
TABLE 10 Knowledge Process Outsourcing (KPO) Market - Key market restraint impact
TABLE 11 Analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 12 Analytics & market research Knowledge Process Outsourcing (KPO) Market, by region, 2014 - 2025 (USD Million)
TABLE 13 Customer & marketing analytics Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 14 Customer & marketing analytics Knowledge Process Outsourcing (KPO) Market, by region, 2014 - 2025 (USD Million)
TABLE 15 Operations & supply chain analytics Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 16 Operations & supply chain analytics Knowledge Process Outsourcing (KPO) Market, by region, 2014 - 2025 (USD Million)
TABLE 17 Competitive intelligence & industry analysis Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 18 Competitive intelligence & industry analysis Knowledge Process Outsourcing (KPO) Market, by region, 2014 - 2025 (USD Million)
TABLE 19 Engineering & design Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 20 Engineering & design Knowledge Process Outsourcing (KPO) Market, by region, 2014 - 2025 (USD Million)
TABLE 21 Financial Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 22 Financial Knowledge Process Outsourcing (KPO) Market, by region, 2014 - 2025 (USD Million)
TABLE 23 Legal Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 24 Legal Knowledge Process Outsourcing (KPO) Market, by region, 2014 - 2025 (USD Million)
TABLE 25 Publishing Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 26 Publishing Knowledge Process Outsourcing (KPO) Market, by region, 2014 - 2025 (USD Million)
TABLE 27 Research & development Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 28 Research & development Knowledge Process Outsourcing (KPO) Market, by region, 2014 - 2025 (USD Million)
TABLE 29 Other Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 30 Other Knowledge Process Outsourcing (KPO) Market, by region, 2014 - 2025 (USD Million)
TABLE 31 Knowledge process outsourcing in BFSI, 2014 - 2025 (USD Million)
TABLE 32 Knowledge process outsourcing in BFSI, by region, 2014 - 2025 (USD Million)
TABLE 33 Knowledge process outsourcing in healthcare, 2014 - 2025 (USD Million)
TABLE 34 Knowledge process outsourcing in healthcare, by region, 2014 - 2025 (USD Million)
TABLE 35 Knowledge process outsourcing in IT & telecom, 2014 - 2025 (USD Million)
TABLE 36 Knowledge process outsourcing in IT & telecom, by region, 2014 - 2025 (USD Million)
TABLE 37 Knowledge process outsourcing in manufacturing, 2014 - 2025 (USD Million)
TABLE 38 Knowledge process outsourcing in manufacturing, by region, 2014 - 2025 (USD Million)
TABLE 39 Knowledge process outsourcing in pharmaceutical, 2014 - 2025 (USD Million)
TABLE 40 Knowledge process outsourcing in pharmaceutical, by region, 2014 - 2025 (USD Million)
TABLE 41 Knowledge process outsourcing in retail, 2014 - 2025 (USD Million)
TABLE 42 Knowledge process outsourcing in retail, by region, 2014 - 2025 (USD Million)
TABLE 43 Knowledge process outsourcing in other applications, 2014 - 2025 (USD Million)
TABLE 44 Knowledge process outsourcing in other applications, by region, 2014 - 2025 (USD Million)
TABLE 45 North America Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 46 North America Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025 (USD Million)
TABLE 47 North America analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 48 North America Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025 (USD Million)
TABLE 49 U.S. Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 50 U.S. Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025 (USD Million)
TABLE 51 U.S. analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 52 U.S. Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025 (USD Million)
TABLE 53 Canada Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 54 Canada Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025 (USD Million)
TABLE 55 Canada analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 56 Canada Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025 (USD Million)
TABLE 57 Europe Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 58 Europe Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025 (USD Million)
TABLE 59 Europe analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 60 Europe Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025 (USD Million)
TABLE 61 UK Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 62 UK Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025 (USD Million)
TABLE 63 UK analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 64 UK Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025 (USD Million)
TABLE 65 Germany Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 66 Germany Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025 (USD Million)
TABLE 67 Germany analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 68 Germany Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025 (USD Million)
TABLE 69 Asia Pacific Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 70 Asia Pacific Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025 (USD Million)
TABLE 71 Asia Pacific analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 72 Asia Pacific Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025 (USD Million)
TABLE 73 China Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 74 China Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025 (USD Million)
TABLE 75 China analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 76 China Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025 (USD Million)
TABLE 77 India Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 78 India Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025 (USD Million)
TABLE 79 India analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 80 India Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025 (USD Million)
TABLE 81 Philippines Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 82 Philippines Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025 (USD Million)
TABLE 83 Philippines analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 84 Philippines Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025 (USD Million)
TABLE 85 South America Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 86 South America Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025 (USD Million)
TABLE 87 South America analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 88 South America Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025 (USD Million)
TABLE 89 Brazil Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 90 Brazil Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025 (USD Million)
TABLE 91 MEA Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 92 MEA Knowledge Process Outsourcing (KPO) Market, by service, 2014 - 2025 (USD Million)
TABLE 93 MEA analytics & market research Knowledge Process Outsourcing (KPO) Market, 2014 - 2025 (USD Million)
TABLE 94 MEA Knowledge Process Outsourcing (KPO) Market, by application, 2014 - 2025 (USD Million)
List of Figures
FIG. 1 Market segmentation and scope
FIG. 2 Global Knowledge Process Outsourcing (KPO) market, 2014 - 2025 (USD Million)
FIG. 3 Knowledge Process Outsourcing (KPO) - Value chain analysis
FIG. 4 Knowledge Process Outsourcing (KPO) market dynamics
FIG. 5 Factors driving outsourcing in the IT sector
FIG. 6 Increasing number of graduates in China & India, 2013 - 2015
FIG. 7 Data breaches incidents by source, 2016
FIG. 8 Project and portfolio management - Porter’s five forces analysis
FIG. 9 Project and portfolio management - PEST analysis
FIG. 10 Knowledge Process Outsourcing (KPO) Market, by service, 2016 & 2025
FIG. 11 Knowledge Process Outsourcing (KPO) Market, by application, 2016 & 2025
FIG. 12 Knowledge process outsourcing network market by region, 2016 & 2025
FIG. 13 Regional marketplace - Key takeaways
FIG. 14 North America Knowledge Process Outsourcing (KPO) Market - Key takeaways
FIG. 15 Europe Knowledge Process Outsourcing (KPO) Market - Key takeaways
FIG. 16 Asia Pacific Knowledge Process Outsourcing (KPO) Market - Key takeaways
FIG. 17 South America Knowledge Process Outsourcing (KPO) Market - Key takeaways
FIG. 18 MEA Knowledge Process Outsourcing (KPO) Market - Key takeaways

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