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inContact, Inc. (SAAS) - Financial and Strategic SWOT Analysis Review

inContact, Inc. (SAAS) - Financial and Strategic SWOT Analysis Review

- provides you an in-depth strategic SWOT analysis of the company’s businesses and operations. The profile has been compiled by GlobalData to bring to you a clear and an unbiased view of the company’s key strengths and weaknesses and the potential opportunities and threats. The profile helps you formulate strategies that augment your business by enabling you to understand your partners, customers and competitors better.

The profile contains critical company information including:

  • Business description – A detailed description of the company’s operations and business divisions.
  • Corporate strategy – Analyst’s summarization of the company’s business strategy.
  • SWOT Analysis – A detailed analysis of the company’s strengths, weakness, opportunities and threats.
  • Company history – Progression of key events associated with the company.
  • Major products and services – A list of major products, services and brands of the company.
  • Key competitors – A list of key competitors to the company.
  • Key employees – A list of the key executives of the company.
  • Executive biographies – A brief summary of the executives’ employment history.
  • Key operational heads – A list of personnel heading key departments/functions.
  • Important locations and subsidiaries – A list and contact details of key locations and subsidiaries of the company.
  • Detailed financial ratios for the past five years – The latest financial ratios derived from the annual financial statements published by the company with 5 years history.
  • Interim ratios for the last five interim periods – The latest financial ratios derived from the quarterly/semi-annual financial statements published by the company for 5 interims history.

inContact Inc. (inContact) is a provider of cloud contact center software solutions. It helps contact centers to create effective customer experience through its portfolio of cloud contact center call routing, self-service and agent optimization solutions. Some of the major solutions that the company offers includes inContact Cloud Contact Center Platform, inContact Automatic Call Distributor (ACD), inContact Interactive Voice Response (IVR), MAX, CRM Integrations, Supervisor On-the-Go, Personal Connection Outbound Dialer, network connectivity and workforce optimization solutions, among others. The company also offers voice and data long distance services to its customers. The company's solutions cater to business process outsourcers, enterprise contact centers and government entities. The company and its subsidiaries operate in the US, the UK, Bolivia and Phillipines. inContact is headquartered in Utah, the US.

inContact, Inc. Key Recent Developments

Jan 28, 2016: Digital Health Company Selects inContact Cloud Solutions to Rapidly Scale Customer Service Operations

Key benefits of buying this profile include:

You get detailed information about the company and its operations to identify potential customers and suppliers.
The profile analyzes the company’s business structure, operations, major products and services, prospects, locations and subsidiaries, key executives and their biographies and key competitors.

Understand and respond to your competitors’ business structure and strategies, and capitalize on their weaknesses. Stay up to date on the major developments affecting the company.
The company’s core strengths and weaknesses and areas of development or decline are analyzed and presented in the profile objectively. Recent developments in the company covered in the profile help you track important events.

Equip yourself with information that enables you to sharpen your strategies and transform your operations profitably.
Opportunities that the company can explore and exploit are sized up and its growth potential assessed in the profile. Competitive and/or technological threats are highlighted.

Scout for potential investments and acquisition targets, with detailed insight into the companies’ strategic, financial and operational performance.
Financial ratio presented for major public companies in the profile include the revenue trends, profitability, growth, margins and returns, liquidity and leverage, financial position and efficiency ratios.

Gain key insights into the company for academic or business research.
Key elements such as SWOT analysis, corporate strategy and financial ratios and charts are incorporated in the profile to assist your academic or business research needs.

Note: Some sections may be missing if data is unavailable for the company

Section 1 - About the Company
inContact, Inc. - Key Facts
inContact, Inc. - Key Employees
inContact, Inc. - Key Employee Biographies
inContact, Inc. - Major Products and Services
inContact, Inc. - History
inContact, Inc. - Company Statement
inContact, Inc. - Locations And Subsidiaries
Head Office
Other Locations & Subsidiaries
Section 2 – Company Analysis
inContact, Inc. - Business Description
inContact, Inc. - Corporate Strategy
inContact, Inc. - SWOT Analysis
SWOT Analysis - Overview
inContact, Inc. - Strengths
Strength - Sales: Software
Strength - Business Performance: Network Connectivity
Strength - Research and Development
inContact, Inc. - Weaknesses
Weakness - Cost Efficiency: Software
inContact, Inc. - Opportunities
Opportunity - New Contracts
Opportunity - Strategic Acquisitions
Opportunity - New Product Launches
inContact, Inc. - Threats
Threat - Technological Changes
Threat - Intense Competition
Threat - Government Rules and Regulations
inContact, Inc. - Key Competitors
Section 3 – Company Financial Ratios
Financial Ratios - Capital Market Ratios
Financial Ratios - Annual Ratios
Performance Chart
Financial Performance
Financial Ratios - Interim Ratios
Financial Ratios - Ratio Charts
Section 4 – Company’s Recent Developments
Jan 28, 2016: Digital Health Company Selects inContact Cloud Solutions to Rapidly Scale Customer Service Operations
Section 5 – Appendix
Ratio Definitions
About GlobalData
Contact Us
List of Tables
inContact, Inc., Key Facts
inContact, Inc., Key Employees
inContact, Inc., Key Employee Biographies
inContact, Inc., Major Products and Services
inContact, Inc., History
inContact, Inc., Other Locations
inContact, Inc., Subsidiaries
inContact, Inc., Key Competitors
inContact, Inc., Ratios based on current share price
inContact, Inc., Annual Ratios
inContact, Inc., Interim Ratios
Currency Codes
Capital Market Ratios
Equity Ratios
Profitability Ratios
Cost Ratios
Liquidity Ratios
Leverage Ratios
Efficiency Ratios
List of Figures
inContact, Inc., Performance Chart (2011 - 2015)
inContact, Inc., Ratio Charts

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