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Sykes Enterprises, Incorporated (SYKE) - Financial and Strategic SWOT Analysis Review

Sykes Enterprises, Incorporated (SYKE) - Financial and Strategic SWOT Analysis Review

- provides you an in-depth strategic SWOT analysis of the company’s businesses and operations. The profile has been compiled by GlobalData to bring to you a clear and an unbiased view of the company’s key strengths and weaknesses and the potential opportunities and threats. The profile helps you formulate strategies that augment your business by enabling you to understand your partners, customers and competitors better.

The profile contains critical company information including:

  • Business description – A detailed description of the company’s operations and business divisions.
  • Corporate strategy – Analyst’s summarization of the company’s business strategy.
  • SWOT Analysis – A detailed analysis of the company’s strengths, weakness, opportunities and threats.
  • Company history – Progression of key events associated with the company.
  • Major products and services – A list of major products, services and brands of the company.
  • Key competitors – A list of key competitors to the company.
  • Key employees – A list of the key executives of the company.
  • Executive biographies – A brief summary of the executives’ employment history.
  • Key operational heads – A list of personnel heading key departments/functions.
  • Important locations and subsidiaries – A list and contact details of key locations and subsidiaries of the company.
  • Detailed financial ratios for the past five years – The latest financial ratios derived from the annual financial statements published by the company with 5 years history.
  • Interim ratios for the last five interim periods – The latest financial ratios derived from the quarterly/semi-annual financial statements published by the company for 5 interims history.
Highlights

Sykes Enterprises, Incorporated (Sykes) is a business process outsourcing company that provides customer engagement services. Its offerings include technical support and customer service, customer assistance, healthcare and roadside assistance, technical support and product sales. The company also provides various enterprise support services ranging from technical staffing services to outsourced corporate help desk services to its client’s internal support operations in the US; and fulfillment services including order processing by the Internet and phone, inventory control, product delivery and product returns handling in Europe. Sykes owns and leases multi-client and fulfillment centers. It serves businesses and public institutions in the communications, transportation and leisure, technology/consumer, financial services, healthcare, and other industry verticals across North America, Latin America, Asia Pacific, Europe, the Middle East and Africa. Sykes is headquartered in Tampa, Florida, the US.

Key benefits of buying this profile include:

You get detailed information about the company and its operations to identify potential customers and suppliers.
The profile analyzes the company’s business structure, operations, major products and services, prospects, locations and subsidiaries, key executives and their biographies and key competitors.

Understand and respond to your competitors’ business structure and strategies, and capitalize on their weaknesses. Stay up to date on the major developments affecting the company.
The company’s core strengths and weaknesses and areas of development or decline are analyzed and presented in the profile objectively. Recent developments in the company covered in the profile help you track important events.

Equip yourself with information that enables you to sharpen your strategies and transform your operations profitably.
Opportunities that the company can explore and exploit are sized up and its growth potential assessed in the profile. Competitive and/or technological threats are highlighted.

Scout for potential investments and acquisition targets, with detailed insight into the companies’ strategic, financial and operational performance.
Financial ratio presented for major public companies in the profile include the revenue trends, profitability, growth, margins and returns, liquidity and leverage, financial position and efficiency ratios.

Gain key insights into the company for academic or business research.
Key elements such as SWOT analysis, corporate strategy and financial ratios and charts are incorporated in the profile to assist your academic or business research needs.

Note: Some sections may be missing if data is unavailable for the company


Section 1 - About the Company
Sykes Enterprises, Incorporated - Key Facts
Sykes Enterprises, Incorporated - Key Employees
Sykes Enterprises, Incorporated - Key Employee Biographies
Sykes Enterprises, Incorporated - Major Products and Services
Sykes Enterprises, Incorporated - History
Sykes Enterprises, Incorporated - Company Statement
Sykes Enterprises, Incorporated - Locations And Subsidiaries
Head Office
Other Locations & Subsidiaries
Section 2 – Company Analysis
Sykes Enterprises, Incorporated - Business Description
Sykes Enterprises, Incorporated - Corporate Strategy
Sykes Enterprises, Incorporated - SWOT Analysis
SWOT Analysis - Overview
Sykes Enterprises, Incorporated - Strengths
Strength - Operational Performance
Strength - Customer Contact Management Solutions
Strength - Working Capital Surplus
Sykes Enterprises, Incorporated - Weaknesses
Weakness - Concentrated Revenue Generation
Sykes Enterprises, Incorporated - Opportunities
Opportunity - Prospects for Growth in Demand for Professional Services: the US
Opportunity - Increasing Demand for Contact Management
Opportunity - Digital Channel Utilization Trends
Sykes Enterprises, Incorporated - Threats
Threat - Regional and Economical Conditions
Threat - Dependent on a Few Clients
Threat - Cyber Security Risks
Threat - Rapid Technological Changes
Sykes Enterprises, Incorporated - Key Competitors
Section 3 – Company Financial Ratios
Financial Ratios - Capital Market Ratios
Financial Ratios - Annual Ratios
Performance Chart
Financial Performance
Financial Ratios - Interim Ratios
Financial Ratios - Ratio Charts
Section 4 – Appendix
Methodology
Ratio Definitions
About GlobalData
Contact Us
Disclaimer
List of Tables
Sykes Enterprises, Incorporated, Key Facts
Sykes Enterprises, Incorporated, Key Employees
Sykes Enterprises, Incorporated, Key Employee Biographies
Sykes Enterprises, Incorporated, Major Products and Services
Sykes Enterprises, Incorporated, History
Sykes Enterprises, Incorporated, Other Locations
Sykes Enterprises, Incorporated, Subsidiaries
Sykes Enterprises, Incorporated, Key Competitors
Sykes Enterprises, Incorporated, Ratios based on current share price
Sykes Enterprises, Incorporated, Annual Ratios
Sykes Enterprises, Incorporated, Interim Ratios
Currency Codes
Capital Market Ratios
Equity Ratios
Profitability Ratios
Cost Ratios
Liquidity Ratios
Leverage Ratios
Efficiency Ratios
List of Figures
Sykes Enterprises, Incorporated, Performance Chart (2011 - 2015)
Sykes Enterprises, Incorporated, Ratio Charts

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