Enterprise ICT Investment Trends in United Arab Emirates 2020

Enterprise ICT Investment Trends in United Arab Emirates 2020

Summary

Most survey respondents from UAE confirmed that technology purchase decisions in their enterprises are jointly taken by all parties involved.

According to the survey, most respondents from UAE said that their enterprises would see considerable reduction in their intended ICT budget for 2020 post the COVID-19 outbreak compared to what it was in the pre-COVID period.

With regards to network, 'core ethernet switches' is the network hardware technology that largest percentage of respondents claim that their enterprises are considering investing on over the next two years in UAE. The survey further highlights 'managed network services' is the network service that most enterprises in UAE are considering to invest in the next two years.

The survey also reveals that most enterprises in UAE are considering outsourcing their key IT functions in the next two years.

Enterprises in the US have either already outsourced their key IT functions or are considering outsourcing them over the next two years.

Scope

The survey report provides information and insights into ICT spending by enterprises in UAE -

  • Insights of its ICT budget allocation by business function and key spending areas
  • Enterprise ICT Budget Outlook for 2020
  • Enterprise ICT Budget Allocations in 2020 vs. 2019, including the effect of COVID-19 on budget allocations
  • Segment wise ICT budget allocation comparison between 2019 and 2021
Reasons to Buy
  • Gain insights into UAE based enterprises ICT spending trends
  • Gain insights into UAE based enterprises ICT budget allocation for 2020
  • Gain insights into effect of COVID-19 on ICT budget of enterprises in UAE
  • Gain insights into key technology priorities of the UAE based enterprises in allocating ICT budgets


  • Executive Summary
    • Key Findings
    • Survey Demographics
  • Enterprise ICT Budget Allocations - 2019
    • Breakdown of enterprise ICT spend by business function
  • Enterprise ICT Budget Outlook - 2020
    • Key business objectives influencing enterprise ICT investments
    • Key decision makers for enterprise technology investments
    • Important criteria for ICT vendor selection
  • Enterprise ICT Budget Allocations – 2020 vs. 2019
    • Annual change in enterprise ICT budget allocations – 2020 vs. 2019
    • Impact of COVID-19 outbreak on enterprise revenue in 2020 compared to previous year
    • Change in enterprise ICT budget allocations in 2020 from pre COVID-19 outbreak period to after COVID-19 outbreak
    • Change in enterprise ICT budget allocations across IT solution areas in 2020 from pre COVID-19 outbreak period to after COVID-19 outbreak
    • Annual change in enterprise ICT budget
    • Annual change in enterprise ICT budget for key business functions
    • Annual change in distribution of enterprise ICT budget by segment
    • Breakdown of enterprise ICT spend for digital transformation
  • Segment ICT Budget Allocations – 2019 vs. 2020
    • Annual change in enterprise hardware budget allocations
    • Annual change in enterprise software budget allocations
    • Annual change in enterprise IT consulting services budget allocations
    • Annual change in enterprise managed IT service budget allocations
    • Annual change in enterprise network & communication services budget allocations 27
  • Future Outlook – Enterprise Technology Priorities
    • Enterprise investment priority for Communications & Collaboration - Now vs. next two years
    • Enterprise investment priority for Data Center and Virtualization (DC&V) - Now vs. next two years
    • Enterprise investment priority for Network - Now vs. next two years
    • Enterprise investment priority for Security- Now vs. next two years
    • Enterprise priority for outsourcing key IT functions – Now vs. next two years
    • Appendix

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