Delta Air Lines - Enterprise Tech Ecosystem Series
Delta Air Lines Inc (Delta Air Lines) is a global airline company, which provides scheduled air transportation for passengers and cargo. Its service portfolio includes passenger transport; cargo transport; aircraft management; professional security; training and consulting; aviation solutions; vacation packages; and maintenance, repair, and overhaul (MRO). It also has bilateral and multilateral marketing alliances with foreign airlines, and service agreements with multiple domestic regional air carriers and serves passengers primarily in small and medium-sized cities. It also has joint venture agreements with Air France and KLM, Virgin Atlantic, Virgin Australia and Korean Air Lines for transpacific route operations.
Launched in February 2020, in Bengaluru, India, Delta Technology Hub is a global capability center that aims to expand Delta’s technology capabilities. It already has two tech hubs, in Atlanta and Minneapolis. The Technology Hub employs more than 300 team of professionals in areas including data science/analytics, cyber security, enterprise architecture, AI/ML, and digital channels including Delta.com and the FlyDelta app..
In 2016, Delta launched a global research and development innovation center, The Hangar, at Georgia Tech's Square. It was started with an investment of $2 million from Delta. The center includes a team of 25 members, researchers, interns, and contractors focused on developing new technological solutions to improve customer and employee experience.
In 2017, Delta, together with Georgia Tech, Atlanta Committee for Progress, and nine other Atlanta firms like AT&T, Invesco, The Home Depot among others launched Engage, a public-private tech accelerator. The ten corporations including Delta committed US$1.5 million each to the Engage venture fund.
The report provides information and insights into Delta Air Lines's tech activities, including -
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