Live Chat Software

Live Chat Software

Global Live Chat Software Market to Reach $1.4 Billion by 2027

Amid the COVID-19 crisis, the global market for Live Chat Software estimated at US$867.5 Million in the year 2020, is projected to reach a revised size of US$1.4 Billion by 2027, growing at a CAGR of 7.4% over the analysis period 2020-2027. Customer Service, one of the segments analyzed in the report, is projected to record a 7.4% CAGR and reach US$816.7 Million by the end of the analysis period. After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the Informational segment is readjusted to a revised 6.5% CAGR for the next 7-year period.

The U.S. Market is Estimated at $256.4 Million, While China is Forecast to Grow at 6.9% CAGR

The Live Chat Software market in the U.S. is estimated at US$256.4 Million in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$249.8 Million by the year 2027 trailing a CAGR of 6.9% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 7% and 5.9% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 6% CAGR.

Sales Segment to Record 9.1% CAGR

In the global Sales segment, USA, Canada, Japan, China and Europe will drive the 9.2% CAGR estimated for this segment. These regional markets accounting for a combined market size of US$101.1 Million in the year 2020 will reach a projected size of US$186.9 Million by the close of the analysis period. China will remain among the fastest growing in this cluster of regional markets. Led by countries such as Australia, India, and South Korea, the market in Asia-Pacific is forecast to reach US$165 Million by the year 2027.

Select Competitors (Total 46 Featured) -

  • Comm100 Network Corporation
  • Freshdesk
  • Intercom, Inc.
  • JivoSite Inc.
  • Kayako Limited
  • LiveChat, Inc.
  • LivePerson, Inc.
  • LiveZilla GmbH
  • LogMeIn, Inc.
  • Olark
  • Provide Support LLC
  • SnapEngage, LLC
  • Userlike UG
  • Velaro, Inc.
  • Woopra, Inc.
  • Zendesk, Inc.


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I. METHODOLOGY
II. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
Influencer Market Insights
World Market Trajectories
Impact of COVID-19 Pandemic and Looming Global Recession
What is Live Chat?
An Introduction to Live Chat Software
Global Market Prospects & Outlook
Retail Emerges as the Leading End-Use Vertical
Asia-Pacific to Present Considerable Growth Opportunities
Key Live Chat Statistics
Competition
Popular Live Chat Software: A Review
Live Chat Software – Global Key Competitors Percentage Market Share in 2022 (E)
Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2022 (E)
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
Significant Benefits of Live Chat Software Compared to Conventional Forms of Customer Support Spurs Growth
Growing Need for Improved Customer Relationship Management Across Industry Verticals Fuels Adoption of Live Chat Software
Retail Industry Relies of Live Chat Software for Improved Customer Interactions
Global Retail Sales in US$ Trillion for the Years 2019, 2021, 2023 and 2025
Surge in E-Commerce Retail Presents Growth Opportunities for Live Chat Software
E-Commerce Sales as % of Global Retail Sales for the Years 2015-2025
Retail E-Commerce Sales Growth by Region (%) for 2019
Top Countries by Retail Ecommerce Sales (in $ Billion) for 2019
BFSI Emerges as a Major End-Use for Live Chat Software
Travel & Hospitality: Providing Customer Support Essential to Survive the COVID-19 Pandemic
Live Chat Software Gains Importance in IT and Telecom Industry
Chatbots: An Advanced Expression of Human-Machine Interactions
Chatbot Engagement among Consumers by Industry in the US: 2019
Healthcare Looks to Live Chat Solutions to Provide Effective Care
Innovative Uses & Advancements to Boost Live Chat Software Market
Lack of Standardization Emerges as a Key Challenge
4. GLOBAL MARKET PERSPECTIVE
TABLE 1: World Recent Past, Current & Future Analysis for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 2: World Historic Review for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 3: World 15-Year Perspective for IT & Telecom by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2021 & 2027
TABLE 4: World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 5: World Historic Review for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 6: World 15-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2021 & 2027
TABLE 7: World Recent Past, Current & Future Analysis for Travel & Hospitality by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 8: World Historic Review for Travel & Hospitality by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 9: World 15-Year Perspective for Travel & Hospitality by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2021 & 2027
TABLE 10: World Recent Past, Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 11: World Historic Review for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 12: World 15-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2021 & 2027
TABLE 13: World Live Chat Software Market Analysis of Annual Sales in US$ Thousand for Years 2012 through 2027
TABLE 14: World Recent Past, Current & Future Analysis for Live Chat Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 15: World Historic Review for Live Chat Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 16: World 15-Year Perspective for Live Chat Software by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2012, 2021 & 2027
TABLE 17: World Recent Past, Current & Future Analysis for Customer Service by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 18: World Historic Review for Customer Service by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 19: World 15-Year Perspective for Customer Service by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2021 & 2027
TABLE 20: World Recent Past, Current & Future Analysis for Informational by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 21: World Historic Review for Informational by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 22: World 15-Year Perspective for Informational by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2021 & 2027
TABLE 23: World Recent Past, Current & Future Analysis for Sales by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 24: World Historic Review for Sales by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 25: World 15-Year Perspective for Sales by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2021 & 2027
TABLE 26: World Recent Past, Current & Future Analysis for Retail & eCommerce by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 27: World Historic Review for Retail & eCommerce by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 28: World 15-Year Perspective for Retail & eCommerce by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2021 & 2027
TABLE 29: World Recent Past, Current & Future Analysis for Healthcare by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 30: World Historic Review for Healthcare by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 31: World 15-Year Perspective for Healthcare by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2021 & 2027
TABLE 32: World Recent Past, Current & Future Analysis for Education by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 33: World Historic Review for Education by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 34: World 15-Year Perspective for Education by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2021 & 2027
III. MARKET ANALYSIS
UNITED STATES
Live Chat Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2022 (E)
Active Players in United States
TABLE 35: USA Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 36: USA Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 37: USA 15-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2012, 2021 & 2027
TABLE 38: USA Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 39: USA Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 40: USA 15-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2012, 2021 & 2027
CANADA
Active Players in Canada
TABLE 41: Canada Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 42: Canada Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 43: Canada 15-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2012, 2021 & 2027
TABLE 44: Canada Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 45: Canada Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 46: Canada 15-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2012, 2021 & 2027
JAPAN
Live Chat Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2022 (E)
Active Players in Japan
TABLE 47: Japan Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 48: Japan Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 49: Japan 15-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2012, 2021 & 2027
TABLE 50: Japan Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 51: Japan Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 52: Japan 15-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2012, 2021 & 2027
CHINA
Live Chat Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2022 (E)
Active Players in China
TABLE 53: China Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 54: China Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 55: China 15-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2012, 2021 & 2027
TABLE 56: China Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 57: China Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 58: China 15-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2012, 2021 & 2027
EUROPE
Live Chat Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2022 (E)
TABLE 59: Europe Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 60: Europe Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 61: Europe 15-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2012, 2021 & 2027
TABLE 62: Europe Recent Past, Current & Future Analysis for Live Chat Software by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 63: Europe Historic Review for Live Chat Software by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 64: Europe 15-Year Perspective for Live Chat Software by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2012, 2021 & 2027
TABLE 65: Europe Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 66: Europe Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 67: Europe 15-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2012, 2021 & 2027
FRANCE
Live Chat Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2022 (E)
Active Players in France
TABLE 68: France Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 69: France Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 70: France 15-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2012, 2021 & 2027
TABLE 71: France Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 72: France Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 73: France 15-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2012, 2021 & 2027
GERMANY
Live Chat Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2022 (E)
Active Players in Germany
TABLE 74: Germany Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 75: Germany Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 76: Germany 15-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2012, 2021 & 2027
TABLE 77: Germany Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 78: Germany Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 79: Germany 15-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2012, 2021 & 2027
ITALY
Active Players in Italy
TABLE 80: Italy Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 81: Italy Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 82: Italy 15-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2012, 2021 & 2027
TABLE 83: Italy Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 84: Italy Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 85: Italy 15-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2012, 2021 & 2027
UNITED KINGDOM
Live Chat Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2022 (E)
Active Players in United Kingdom
TABLE 86: UK Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 87: UK Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 88: UK 15-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2012, 2021 & 2027
TABLE 89: UK Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 90: UK Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 91: UK 15-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2012, 2021 & 2027
REST OF EUROPE
Active Players in Rest of Europe
TABLE 92: Rest of Europe Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 93: Rest of Europe Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 94: Rest of Europe 15-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2012, 2021 & 2027
TABLE 95: Rest of Europe Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 96: Rest of Europe Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 97: Rest of Europe 15-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2012, 2021 & 2027
ASIA-PACIFIC
Live Chat Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2022 (E)
Active Players in Asia-Pacific
TABLE 98: Asia-Pacific Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 99: Asia-Pacific Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 100: Asia-Pacific 15-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2012, 2021 & 2027
TABLE 101: Asia-Pacific Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 102: Asia-Pacific Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 103: Asia-Pacific 15-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2012, 2021 & 2027
REST OF WORLD
Active Players in Rest of World
TABLE 104: Rest of World Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 105: Rest of World Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 106: Rest of World 15-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2012, 2021 & 2027
TABLE 107: Rest of World Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 108: Rest of World Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 109: Rest of World 15-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2012, 2021 & 2027
IV. COMPETITION

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