Customer Engagement Solutions

Customer Engagement Solutions

Global Customer Engagement Solutions Market to Reach $34.1 Billion by 2027

In the changed post COVID-19 business landscape, the global market for Customer Engagement Solutions estimated at US$15 Billion in the year 2020, is projected to reach a revised size of US$34.1 Billion by 2027, growing at aCAGR of 12.5% over the period 2020-2027. Solutions, one of the segments analyzed in the report, is projected to record 11.2% CAGR and reach US$22.6 Billion by the end of the analysis period. Taking into account the ongoing post pandemic recovery, growth in the Services segment is readjusted to a revised 15.5% CAGR for the next 7-year period.

The U.S. Market is Estimated at $4.9 Billion, While China is Forecast to Grow at 15% CAGR

The Customer Engagement Solutions market in the U.S. is estimated at US$4.9 Billion in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$4.5 Billion by the year 2027 trailing a CAGR of 15% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 9.7% and 11.7% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 11.1% CAGR.

Select Competitors (Total 444 Featured) -

  • Avaya Inc.
  • Calabrio, Inc.
  • CRMnext
  • eGain Corporation
  • Freshworks
  • Genesys
  • IBM Corporation
  • IFS
  • Microsoft
  • NICE Systems
  • Nuance Communications Inc.
  • OpenText Corporation
  • Oracle Corporation
  • Pegasystems Inc.
  • Pitney Bowes
  • Salesforce.com Inc.
  • SAP SE
  • ServiceNow
  • SugarCRM Inc.
  • Verint Systems Inc.
  • Zendesk
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I. METHODOLOGY
II. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
Customer Engagement Solutions – Global Key Competitors Percentage Market Share in 2022 (E)
Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2022 (E)
Importance of Customer Engagement Should Never Be Undermined. Here’s Why
The Rise of Digital Marketing Changes the Rules of Customer Engagement
Digitalization of Marketing Brings Opportunities for Making Customer Engagement More Easy, Real-Time, Powerful & Rewarding: Global Spending on Digital Advertising & Marketing (In US$ Billion) for Years 2021, 2023, 2025 and 2027
The Never-Ending “Race” Between the Virus & Vaccines Continues. Amidst this Chaotic Battle, Where is the World Economy Heading Now & Beyond?
As Omicron Strain Fuels Fresh Waves of Infections Across the Globe, Mutating Coronavirus is the New Pandemic Challenge in 2022
With New Strains Emerging at an Alarming Rate, Focus Shifts to Booster Doses & Vaccine Tweaking. But How Practical Is It to Implement Them?
With Vaccinated Population Showing Signs of Declining Clinical Protection, Booster Doses Are Emerging Into a Necessity to Restore Vaccine Effectiveness, but this Strategy is Not Within Reach for Most Countries: Number of Booster Doses Administered Per 100 People by Country as of December 2021
At the Dawn of 2022, We Leave Behind Millions of Deaths Due to New Strains & Once Again Stare at an Impending Catastrophe
How & When Will the World Be Vaccinated? Global Number of Annual COVID-19 Vaccine Doses (In Million) for Years 2020 through 2025 by Geographic Region/Country
Split Scenarios Unfold: The Great Vaccine Divide Emerges
With Low Vaccination Rates in Africa Emerging Into a Global Security Issue, Vaccine Imbalances Will Stretch the Pandemic Further into 2022: Global Percentage (%) of Population Administered With Vaccines by Region as of January 2022
Amid this Prolonged Pandemic, Why Should Businesses Care About Progress on Vaccinations?
With IMF Making an Upward Revision of Global GDP for 2022, Companies Are Bullish About a Continuing Economic Comeback Despite a Prolonging Pandemic
A Strong Yet Exceedingly Patchy & Uncertain Recovery Shaped by New Variants Comes Into Play: World Economic Growth Projections (Real GDP, Annual % Change) for 2020 through 2022
Easing Unemployment Levels in 2021 & 2022 Although Moderate Will Infuse Hope for Industries Reliant on Consumer Discretionary Incomes: Global Number of Unemployed People (In Million) for Years 2019, 2020, 2021, and 2022
Recent Market Activity
Innovations
World Brands
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
Accelerated by the Pandemic, High Customer Churn Rates Heightens the Focus on Customer Engagement
Customer Churn Rate is the Barometer that Measures the Need for More Effective & Efficient Customer Engagement Solutions: Global Customer Churn Rate (In %) by Industry for the Year 2022
Metaverse Makes Its Disruptive Appearance On the Scene, Upending Customer Engagement
Robust Outlook for Metaverse Means Companies Wanting to Engage Customers Should Take Note
With the Promise of Revolutionizing the Internet, Metaverse Offers An Attractive Medium for Customer Engagement: Global Market for Metaverse (In US$ Billion) for Years 2021, 2023, 2025 and 2027
Customer Engagement in the Metaverse: A Review
Loyalty Programs Emerge as an Attractive Way to Increase Customer Engagement
The Spectacular Rise of eCommerce and mCommerce Bodes Well for Adoption of Customer Engagement Solutions
Massively Growing Opportunity for eCommerce Strengthens the Business Case for eCommerce Customer Engagement: Global B2C E-Commerce Sales in US$ Trillion for the Years 2017, 2019, 2021 and 2023
RCS Emerges as a Powerful Addition to Customer Engagement Strategies
Conversational Commerce, An Effective Way to Enhance Customer Engagement
Social Commerce Emerges Into the Spotlight for its Ability to Enhance Customer Engagement
As the Primary Touch Point for Customer Engagement, Call Centers Become the Focus Area for Improvement
The Need of the Hour is to Improve the IVR Experience
AI to Revolutionize Customer Experience (CX) & Engagement
Role of Blockchain in Customer Engagement to Get Bigger
Ringless Voice Mail Becomes an Attractive Customer Engagement Tool
Personalization in Customer Engagement Emerges Into the Forefront
Cloud Based Customer Engagement Solutions to Witness Robust Growth Outpacing On-Premise Solutions
Customer Engagement Automation Storms Into the Spotlight
4. GLOBAL MARKET PERSPECTIVE
TABLE 1: World Recent Past, Current & Future Analysis for Customer Engagement Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 2: World Historic Review for Customer Engagement Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 3: World 15-Year Perspective for Customer Engagement Solutions by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets for Years 2012, 2021 & 2027
TABLE 4: World Recent Past, Current & Future Analysis for Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 5: World Historic Review for Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 6: World 15-Year Perspective for Solutions by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2012, 2021 & 2027
TABLE 7: World Recent Past, Current & Future Analysis for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 8: World Historic Review for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 9: World 15-Year Perspective for Services by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2012, 2021 & 2027
TABLE 10: World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 11: World Historic Review for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 12: World 15-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2012, 2021 & 2027
TABLE 13: World Recent Past, Current & Future Analysis for Telecommunication by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 14: World Historic Review for Telecommunication by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 15: World 15-Year Perspective for Telecommunication by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2012, 2021 & 2027
TABLE 16: World Recent Past, Current & Future Analysis for Retail & Consumer Goods by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 17: World Historic Review for Retail & Consumer Goods by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 18: World 15-Year Perspective for Retail & Consumer Goods by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2012, 2021 & 2027
TABLE 19: World Recent Past, Current & Future Analysis for Other Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 20: World Historic Review for Other Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 21: World 15-Year Perspective for Other Verticals by Geographic Region - Percentage Breakdown of Value Revenues for USA, Canada, Japan, China, Europe, Asia-Pacific, Latin America, Middle East and Africa for Years 2012, 2021 & 2027
III. MARKET ANALYSIS
UNITED STATES
Customer Engagement Solutions Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2022 (E)
TABLE 22: USA Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 23: USA Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 24: USA 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 25: USA Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 26: USA Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 27: USA 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
CANADA
TABLE 28: Canada Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 29: Canada Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 30: Canada 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 31: Canada Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 32: Canada Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 33: Canada 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
JAPAN
Customer Engagement Solutions Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2022 (E)
TABLE 34: Japan Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 35: Japan Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 36: Japan 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 37: Japan Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 38: Japan Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 39: Japan 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
CHINA
Customer Engagement Solutions Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2022 (E)
TABLE 40: China Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 41: China Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 42: China 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 43: China Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 44: China Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 45: China 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
EUROPE
Customer Engagement Solutions Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2022 (E)
TABLE 46: Europe Recent Past, Current & Future Analysis for Customer Engagement Solutions by Geographic Region - France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 47: Europe Historic Review for Customer Engagement Solutions by Geographic Region - France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 48: Europe 15-Year Perspective for Customer Engagement Solutions by Geographic Region - Percentage Breakdown of Value Revenues for France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets for Years 2012, 2021 & 2027
TABLE 49: Europe Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 50: Europe Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 51: Europe 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 52: Europe Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 53: Europe Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 54: Europe 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
FRANCE
Customer Engagement Solutions Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2022 (E)
TABLE 55: France Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 56: France Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 57: France 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 58: France Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 59: France Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 60: France 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
GERMANY
Customer Engagement Solutions Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2022 (E)
TABLE 61: Germany Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 62: Germany Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 63: Germany 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 64: Germany Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 65: Germany Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 66: Germany 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
ITALY
TABLE 67: Italy Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 68: Italy Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 69: Italy 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 70: Italy Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 71: Italy Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 72: Italy 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
UNITED KINGDOM
Customer Engagement Solutions Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2022 (E)
TABLE 73: UK Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 74: UK Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 75: UK 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 76: UK Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 77: UK Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 78: UK 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
SPAIN
TABLE 79: Spain Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 80: Spain Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 81: Spain 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 82: Spain Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 83: Spain Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 84: Spain 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
RUSSIA
TABLE 85: Russia Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 86: Russia Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 87: Russia 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 88: Russia Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 89: Russia Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 90: Russia 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
REST OF EUROPE
TABLE 91: Rest of Europe Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 92: Rest of Europe Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 93: Rest of Europe 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 94: Rest of Europe Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 95: Rest of Europe Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 96: Rest of Europe 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
ASIA-PACIFIC
Customer Engagement Solutions Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2022 (E)
TABLE 97: Asia-Pacific Recent Past, Current & Future Analysis for Customer Engagement Solutions by Geographic Region - Australia, India, South Korea and Rest of Asia-Pacific Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 98: Asia-Pacific Historic Review for Customer Engagement Solutions by Geographic Region - Australia, India, South Korea and Rest of Asia-Pacific Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 99: Asia-Pacific 15-Year Perspective for Customer Engagement Solutions by Geographic Region - Percentage Breakdown of Value Revenues for Australia, India, South Korea and Rest of Asia-Pacific Markets for Years 2012, 2021 & 2027
TABLE 100: Asia-Pacific Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 101: Asia-Pacific Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 102: Asia-Pacific 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 103: Asia-Pacific Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 104: Asia-Pacific Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 105: Asia-Pacific 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
AUSTRALIA
Customer Engagement Solutions Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Australia for 2022 (E)
TABLE 106: Australia Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 107: Australia Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 108: Australia 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 109: Australia Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 110: Australia Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 111: Australia 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
INDIA
Customer Engagement Solutions Market Presence - Strong/Active/Niche/Trivial - Key Competitors in India for 2022 (E)
TABLE 112: India Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 113: India Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 114: India 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 115: India Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 116: India Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 117: India 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
SOUTH KOREA
TABLE 118: South Korea Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 119: South Korea Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 120: South Korea 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 121: South Korea Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 122: South Korea Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 123: South Korea 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
REST OF ASIA-PACIFIC
TABLE 124: Rest of Asia-Pacific Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 125: Rest of Asia-Pacific Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 126: Rest of Asia-Pacific 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 127: Rest of Asia-Pacific Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 128: Rest of Asia-Pacific Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 129: Rest of Asia-Pacific 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
LATIN AMERICA
Customer Engagement Solutions Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Latin America for 2022 (E)
TABLE 130: Latin America Recent Past, Current & Future Analysis for Customer Engagement Solutions by Geographic Region - Argentina, Brazil, Mexico and Rest of Latin America Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 131: Latin America Historic Review for Customer Engagement Solutions by Geographic Region - Argentina, Brazil, Mexico and Rest of Latin America Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 132: Latin America 15-Year Perspective for Customer Engagement Solutions by Geographic Region - Percentage Breakdown of Value Revenues for Argentina, Brazil, Mexico and Rest of Latin America Markets for Years 2012, 2021 & 2027
TABLE 133: Latin America Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 134: Latin America Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 135: Latin America 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 136: Latin America Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 137: Latin America Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 138: Latin America 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
ARGENTINA
TABLE 139: Argentina Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 140: Argentina Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 141: Argentina 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 142: Argentina Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 143: Argentina Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 144: Argentina 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
BRAZIL
TABLE 145: Brazil Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 146: Brazil Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 147: Brazil 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 148: Brazil Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 149: Brazil Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 150: Brazil 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
MEXICO
TABLE 151: Mexico Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 152: Mexico Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 153: Mexico 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 154: Mexico Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 155: Mexico Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 156: Mexico 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
REST OF LATIN AMERICA
TABLE 157: Rest of Latin America Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 158: Rest of Latin America Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 159: Rest of Latin America 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 160: Rest of Latin America Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 161: Rest of Latin America Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 162: Rest of Latin America 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
MIDDLE EAST
Customer Engagement Solutions Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Middle East for 2022 (E)
TABLE 163: Middle East Recent Past, Current & Future Analysis for Customer Engagement Solutions by Geographic Region - Iran, Israel, Saudi Arabia, UAE and Rest of Middle East Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2020 through 2027 and % CAGR
TABLE 164: Middle East Historic Review for Customer Engagement Solutions by Geographic Region - Iran, Israel, Saudi Arabia, UAE and Rest of Middle East Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 165: Middle East 15-Year Perspective for Customer Engagement Solutions by Geographic Region - Percentage Breakdown of Value Revenues for Iran, Israel, Saudi Arabia, UAE and Rest of Middle East Markets for Years 2012, 2021 & 2027
TABLE 166: Middle East Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 167: Middle East Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 168: Middle East 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 169: Middle East Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 170: Middle East Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 171: Middle East 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
IRAN
TABLE 172: Iran Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 173: Iran Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 174: Iran 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 175: Iran Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 176: Iran Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 177: Iran 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
ISRAEL
TABLE 178: Israel Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 179: Israel Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 180: Israel 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 181: Israel Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 182: Israel Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 183: Israel 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
SAUDI ARABIA
TABLE 184: Saudi Arabia Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 185: Saudi Arabia Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 186: Saudi Arabia 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 187: Saudi Arabia Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 188: Saudi Arabia Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 189: Saudi Arabia 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
UNITED ARAB EMIRATES
TABLE 190: UAE Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 191: UAE Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 192: UAE 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 193: UAE Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 194: UAE Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 195: UAE 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
REST OF MIDDLE EAST
TABLE 196: Rest of Middle East Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 197: Rest of Middle East Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 198: Rest of Middle East 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 199: Rest of Middle East Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 200: Rest of Middle East Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 201: Rest of Middle East 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
AFRICA
Customer Engagement Solutions Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Africa for 2022 (E)
TABLE 202: Africa Recent Past, Current & Future Analysis for Customer Engagement Solutions by Component - Solutions and Services - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 203: Africa Historic Review for Customer Engagement Solutions by Component - Solutions and Services Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 204: Africa 15-Year Perspective for Customer Engagement Solutions by Component - Percentage Breakdown of Value Revenues for Solutions and Services for the Years 2012, 2021 & 2027
TABLE 205: Africa Recent Past, Current & Future Analysis for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals - Independent Analysis of Annual Revenues in US$ Thousand for the Years 2020 through 2027 and % CAGR
TABLE 206: Africa Historic Review for Customer Engagement Solutions by Vertical - BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals Markets - Independent Analysis of Annual Revenues in US$ Thousand for Years 2012 through 2019 and % CAGR
TABLE 207: Africa 15-Year Perspective for Customer Engagement Solutions by Vertical - Percentage Breakdown of Value Revenues for BFSI, Telecommunication, Retail & Consumer Goods and Other Verticals for the Years 2012, 2021 & 2027
IV. COMPETITION
Total Companies Profiled: 444

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