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Mobile CRM Market: Global Industry Analysis 2014-2018 & Opportunity Assessment 2019-2029

Mobile CRM Market: Global Industry Analysis 2014-2018 & Opportunity Assessment 2019-2029

OVERVIEW

A recent market study published by FMI about the mobile CRM market offers a comprehensive assessment of the most important market dynamics. After conducting thorough research on the historical as well as current growth parameters of the mobile CRM market, the growth prospects of the market are obtained with maximum precision.

WHAT'S INCLUDED
Chapter 01 – Executive Summary
The report commences with the executive summary of the mobile CRM market, which includes a summary of the key findings and statistics of the market. It also includes the dominating segments in the global mobile CRM market. In addition, it includes the graphical representation of the segments according to market size and growth rate.

Chapter 02 – Market Introduction
Readers can find a detailed taxonomy and definition of the mobile CRM market in this chapter, which will help them understand the basic information about the mobile CRM market. This section also highlights the inclusions and exclusions, which help the reader understand the scope of the mobile CRM market report.

Chapter 03 –Global Mobile CRM Market: Market Background
This chapter explains the key macro-economic factors that are expected to influence the growth of the mobile CRM market over the forecast period. Along with macro-economic factors, this section also highlights the opportunity analysis for the mobile CRM market. This chapter also highlights the key market dynamics of the mobile CRM market, which include the drivers and restraints. Moreover, readers will understand the key trends followed by the leading manufacturers in the mobile CRM market.

Chapter 04 –Global Mobile CRM Market: Market Forecast
This section explains the global market value & volume analysis and forecast for the mobile CRM market. It includes the detailed analysis of the historical mobile CRM market, along with an opportunity analysis of the future. Readers can also find the absolute opportunity for the current year (2019), and an incremental opportunity for the forecast period (2019 – 2029).

Chapter 05 – Global Mobile CRM Market Analysis 2014 - 2018 & Forecast 2019 – 2029 by Enterprise Size
Based on enterprise size, the mobile CRM market is segmented into large enterprise, medium enterprise, and small enterprise. In this chapter, readers can find information about the key attractive segments during the forecast period.

Chapter 06 – Global Mobile CRM Market Analysis 2014 - 2018 & Forecast 2019 – 2029 by Vertical
Based on vertical, the mobile CRM market is segmented into BFSI, telecom, healthcare, retail, automotive, and other. In this chapter, readers can find information about the key attractive segments during the forecast period.

Chapter 07 – Global Mobile CRM Market Analysis 2014 – 2018 & Forecast, 2019 – 2029 by Region
This chapter explains how the mobile CRM market is expected to grow across various geographical regions, such as North America, Latin America, Europe, South Asia, East Asia, Oceania, and Middle East & Africa (MEA).

Chapter 08 – North America Mobile CRM Market Analysis 2014 – 2018 & Forecast, 2019 - 2029
This chapter includes a detailed analysis of the growth of the North American mobile CRM market, along with a country-wise assessment that includes the U.S. and Canada. Readers will also find some of key points on the basis of the estimated size of the mobile CRM market.

Chapter 09 – Latin America Mobile CRM Market Analysis 2014 - 2018 & Forecast, 2019 - 2029
Readers can find detailed information about several factors, such as the regional trends, which are impacting the growth of the Latin America mobile CRM market. This chapter also includes the growth prospects of the mobile CRM market in leading countries such as Brazil, Mexico, and the Rest of Latin America.

Chapter 10 – Europe Mobile CRM Market Analysis 2014 - 2018 & Forecast, 2019 - 2029
Important growth prospects of the mobile CRM market based on the enterprise size and the vertical in several countries, such as Germany, France, Spain, Italy, U.K., BENELUX, Russia, and the Rest of Europe are included in this chapter.

Chapter 11 –East Asia Mobile CRM Market Analysis 2014 - 2018 & Forecast, 2019 - 2029
This chapter highlights the growth of the mobile CRM market in East Asia by focusing on China, Japan, and South Korea. The section also highlights data points regarding the growth of the mobile CRM market in the East Asian region.

Chapter 12 – South Asia Mobile CRM Market Analysis 2014 - 2018 & Forecast, 2019 - 2029
India, Indonesia, Thailand, Malaysia, and Rest of the South Asia are the leading countries in the South Asia region that are the prime subjects of assessment to obtain the growth prospects of the South Asia mobile CRM market in this chapter. Readers can find detailed information about the growth parameters of the South Asia mobile CRM market during the period 2019-2029.

Chapter 13 – Oceania Mobile CRM Market Analysis 2014 - 2018 & Forecast, 2019 - 2029
In this chapter, Australia and New Zealand are among the leading countries in the Oceania region, which are the prime subjects of assessment to obtain the growth prospects of the Oceania mobile CRM market.

Chapter 14 – MEA Mobile CRM Market Analysis 2014 - 2018 & Forecast, 2019 - 2029
This chapter provides information about how the mobile CRM market will grow in major countries in the MEA region, such as GCC Countries, South Africa, Turkey, Northern Africa, and the rest of MEA, during the forecast period 2019 - 2029.

Chapter 15 – Competition Analysis
In this chapter, readers will find a comprehensive list of all leading manufacturers in the mobile CRM market, along with detailed information about each company, including company overview, revenue shares, strategic overview, and recent company developments. Some of the market players featured in the report are IBM Corporation, Microsoft Corporation, Oracle Corporation, Salesforce.com, Inc., SAP SE, AMDOCS, Infor, Pegasystems Inc., Zoho Corporation, and SugarCRM.

Chapter 16 – Assumptions and Acronyms
This chapter includes a list of acronyms and assumptions that provide a base to the information and statistics included in the mobile CRM report.

Chapter 17 – Research Methodology
This chapter helps readers understand the research methodology followed to obtain various conclusions, as well as important qualitative and quantitative information about the mobile CRM market.


1. Executive Summary
1.1. Global Market Outlook
1.2. Analysis and Recommendations
2. Market Overview
2.1. Market Coverage / Taxonomy
2.2. Market Definition / Scope / Limitations
3. Key Market Trends
3.1. Key Trends Impacting the Market
4. Global Mobile CRM Market Demand Analysis 2014-2018 and Forecast, 2019-2029
4.1. Historical Market Size (US$ Mn) Analysis, 2014-2018
4.2. Current and Future Market Size (US$ Mn) Projections, 2019-2029
4.3. Y-o-Y Growth Trend Analysis
4.4. Market Snapshot
5. Market Background
5.1. Macro-Economic Factors
5.2. Value Chain Analysis
5.3. Market Dynamics
5.3.1. Drivers
5.3.2. Restraints
5.3.3. Opportunity Analysis
6. Global Mobile CRM Market Analysis 2014-2018 and Forecast 2019-2029, by Enterprise Size
6.1. Introduction / Key Findings
6.2. Historical Market Size (US$ Mn) Analysis By Enterprise Size, 2014 - 2018
6.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Enterprise Size, 2019 - 2019
6.3.1. Large Enterprise
6.3.2. Medium Enterprise
6.3.3. Small Enterprise
6.4. Market Attractiveness Analysis By Enterprise Size
7. Global Mobile CRM Market Analysis 2014-2018 and Forecast 2019-2029, by Vertical
7.1. Introduction / Key Findings
7.2. Historical Market Size (US$ Mn) Analysis By Vertical, 2014 - 2018
7.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Vertical, 2019 - 2019
7.3.1. BFSI
7.3.2. Telecom
7.3.3. Healthcare
7.3.4. Retail
7.3.5. Automotive
7.3.6. Others
7.4. Market Attractiveness Analysis By Vertical
8. Global Mobile CRM Market Analysis 2014-2018 and Forecast 2019-2029, by Region
8.1. Introduction
8.2. Historical Market Size (US$ Mn) Analysis By Region, 2014 - 2018
8.3. Current Market Size (US$ Mn) Analysis and Forecast By Region, 2019 - 2019
8.3.1. North America
8.3.2. Latin America
8.3.3. Europe
8.3.4. East Asia
8.3.5. South Asia
8.3.6. Oceania
8.3.7. Middle East and Africa (MEA)
8.4. Market Attractiveness Analysis By Region
9. North America Mobile CRM Market Analysis 2014-2018 and Forecast 2019-2029
9.1. Introduction
9.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2014 - 2018
9.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2019 - 2030
9.3.1. By Country
9.3.1.1. U.S.
9.3.1.2. Canada
9.3.2. By Enterprise Size
9.3.3. By Vertical
9.4. Market Attractiveness Analysis
9.4.1. By Country
9.4.2. By Enterprise Size
9.4.3. By Vertical
9.5. Market Trends
9.6. Key Market Participants - Intensity Mapping
9.7. Drivers and Restraints - Impact Analysis
10. Latin America Mobile CRM Market Analysis 2014-2018 and Forecast 2019-2029
10.1. Introduction
10.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2014 - 2018
10.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2019 - 2030
10.3.1. By Country
10.3.1.1. Brazil
10.3.1.2. Mexico
10.3.1.3. Rest of Latin America
10.3.2. By Enterprise Size
10.3.3. By Vertical
10.4. Market Attractiveness Analysis
10.4.1. By Country
10.4.2. By Enterprise Size
10.4.3. By Vertical
10.5. Market Trends
10.6. Key Market Participants - Intensity Mapping
10.7. Drivers and Restraints - Impact Analysis
11. Europe Mobile CRM Market Analysis 2014-2018 and Forecast 2019-2029
11.1. Introduction
11.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2014 - 2018
11.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2019 - 2030
11.3.1. By Country
11.3.1.1. Germany
11.3.1.2. Italy
11.3.1.3. France
11.3.1.4. U.K.
11.3.1.5. Spain
11.3.1.6. BENELUX
11.3.1.7. Russia
11.3.1.8. Rest of Europe
11.3.2. By Enterprise Size
11.3.3. By Vertical
11.4. Market Attractiveness Analysis
11.4.1. By Country
11.4.2. By Enterprise Size
11.4.3. By Vertical
11.5. Market Trends
11.6. Key Market Participants - Intensity Mapping
11.7. Drivers and Restraints - Impact Analysis
12. East Asia Mobile CRM Market Analysis 2014-2018 and Forecast 2019-2029
12.1. Introduction
12.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2014 - 2018
12.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2019 - 2030
12.3.1. By Country
12.3.1.1. China
12.3.1.2. Japan
12.3.1.3. South Korea
12.3.2. By Enterprise Size
12.3.3. By Vertical
12.4. Market Attractiveness Analysis
12.4.1. By Country
12.4.2. By Enterprise Size
12.4.3. By Vertical
12.5. Market Trends
12.6. Key Market Participants - Intensity Mapping
12.7. Drivers and Restraints - Impact Analysis
13. South Asia Mobile CRM Market Analysis 2014-2018 and Forecast 2019-2029
13.1. Introduction
13.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2014 - 2018
13.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2019 - 2030
13.3.1. By Country
13.3.1.1. India
13.3.1.2. Thailand
13.3.1.3. Indonesia
13.3.1.4. Malaysia
13.3.1.5. Rest of South Asia
13.3.2. By Enterprise Size
13.3.3. By Vertical
13.4. Market Attractiveness Analysis
13.4.1. By Country
13.4.2. By Enterprise Size
13.4.3. By Vertical
13.5. Market Trends
13.6. Key Market Participants - Intensity Mapping
13.7. Drivers and Restraints - Impact Analysis
14. Oceania Mobile CRM Market Analysis 2014-2018 and Forecast 2019-2029
14.1. Introduction
14.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2014 - 2018
14.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2019 - 2030
14.3.1. By Country
14.3.1.1. Australia
14.3.1.2. New Zealand
14.3.2. By Enterprise Size
14.3.3. By Vertical
14.4. Market Attractiveness Analysis
14.4.1. By Country
14.4.2. By Enterprise Size
14.4.3. By Vertical
14.5. Market Trends
14.6. Key Market Participants - Intensity Mapping
14.7. Drivers and Restraints - Impact Analysis
15. Middle East and Africa Mobile CRM Market Analysis 2014-2018 and Forecast 2019-2029
15.1. Introduction
15.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2014 - 2018
15.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2019 - 2030
15.3.1. By Country
15.3.1.1. GCC Countries
15.3.1.2. Turkey
15.3.1.3. Northern Africa
15.3.1.4. South Africa
15.3.1.5. Rest of Middle East and Africa
15.3.2. By Enterprise Size
15.3.3. By Vertical
15.4. Market Attractiveness Analysis
15.4.1. By Country
15.4.2. By Enterprise Size
15.4.3. By Vertical
15.5. Market Trends
15.6. Key Market Participants - Intensity Mapping
15.7. Drivers and Restraints - Impact Analysis
16. Market Structure Analysis
16.1. Market Analysis by Tier of Companies (Mobile CRM)
16.2. Market Concentration
16.3. Market Share Analysis of Top Players
16.4. Market Positioning
16.5. Competition Developments
17. Competition Analysis
17.1. Competition Dashboard
17.2. Competition Profile Matrix
17.3. Competition Deep Dive
17.3.1. IBM Corporation
17.3.1.1. Overview
17.3.1.2. Product Portfolio
17.3.1.3. Profitability by Market Segments (Product/Channel/Region)
17.3.1.4. Sales Footprint
17.3.1.5. Strategy Overview
17.3.1.5.1. Marketing Strategy
17.3.1.5.2. Product Strategy
17.3.1.5.3. Channel Strategy
17.3.2. Microsoft Corporation
17.3.2.1. Overview
17.3.2.2. Product Portfolio
17.3.2.3. Profitability by Market Segments (Product/Channel/Region)
17.3.2.4. Sales Footprint
17.3.2.5. Strategy Overview
17.3.2.5.1. Marketing Strategy
17.3.2.5.2. Product Strategy
17.3.2.5.3. Channel Strategy
17.3.3. Oracle Corporation
17.3.3.1. Overview
17.3.3.2. Product Portfolio
17.3.3.3. Profitability by Market Segments (Product/Channel/Region)
17.3.3.4. Sales Footprint
17.3.3.5. Strategy Overview
17.3.3.5.1. Marketing Strategy
17.3.3.5.2. Product Strategy
17.3.3.5.3. Channel Strategy
17.3.4. Salesforce.com, Inc.
17.3.4.1. Overview
17.3.4.2. Product Portfolio
17.3.4.3. Profitability by Market Segments (Product/Channel/Region)
17.3.4.4. Sales Footprint
17.3.4.5. Strategy Overview
17.3.4.5.1. Marketing Strategy
17.3.4.5.2. Product Strategy
17.3.4.5.3. Channel Strategy
17.3.5. SAP SE
17.3.5.1. Overview
17.3.5.2. Product Portfolio
17.3.5.3. Profitability by Market Segments (Product/Channel/Region)
17.3.5.4. Sales Footprint
17.3.5.5. Strategy Overview
17.3.5.5.1. Marketing Strategy
17.3.5.5.2. Product Strategy
17.3.5.5.3. Channel Strategy
17.3.6. AMDOCS
17.3.6.1. Overview
17.3.6.2. Product Portfolio
17.3.6.3. Profitability by Market Segments (Product/Channel/Region)
17.3.6.4. Sales Footprint
17.3.6.5. Strategy Overview
17.3.6.5.1. Marketing Strategy
17.3.6.5.2. Product Strategy
17.3.6.5.3. Channel Strategy
17.3.7. Infor
17.3.7.1. Overview
17.3.7.2. Product Portfolio
17.3.7.3. Profitability by Market Segments (Product/Channel/Region)
17.3.7.4. Sales Footprint
17.3.7.5. Strategy Overview
17.3.7.5.1. Marketing Strategy
17.3.7.5.2. Product Strategy
17.3.7.5.3. Channel Strategy
17.3.8. Pegasystems Inc.
17.3.8.1. Overview
17.3.8.2. Product Portfolio
17.3.8.3. Profitability by Market Segments (Product/Channel/Region)
17.3.8.4. Sales Footprint
17.3.8.5. Strategy Overview
17.3.8.5.1. Marketing Strategy
17.3.8.5.2. Product Strategy
17.3.8.5.3. Channel Strategy
17.3.9. Zoho Corporation Pvt. Ltd.
17.3.9.1. Overview
17.3.9.2. Product Portfolio
17.3.9.3. Profitability by Market Segments (Product/Channel/Region)
17.3.9.4. Sales Footprint
17.3.9.5. Strategy Overview
17.3.9.5.1. Marketing Strategy
17.3.9.5.2. Product Strategy
17.3.9.5.3. Channel Strategy
17.3.10. SugarCRM
17.3.10.1. Overview
17.3.10.2. Product Portfolio
17.3.10.3. Profitability by Market Segments (Product/Channel/Region)
17.3.10.4. Sales Footprint
17.3.10.5. Strategy Overview
17.3.10.5.1. Marketing Strategy
17.3.10.5.2. Product Strategy
17.3.10.5.3. Channel Strategy
18. Assumptions and Acronyms Used
19. Research Methodology

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