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Document Management Software Market: Global Industry Analysis (2013-2017) and Opportunity Assessment (2018-2028)

Document Management Software Market: Global Industry Analysis (2013-2017) and Opportunity Assessment (2018-2028)

From file cabinets to file consolidation in digital format – a paradigm shift

Technology has supported businesses in every aspect, from organizing and documentation to product enhancement. Manual documentation process is arduous and time consuming. This increases the chances of human error that can lead to damaged files or loss of files. Hence businesses typically automate this process using efficient document management software. It enables the user to access, store and modify documents in various formats, such as audio format, video format, PDFs etc. It also handles other tasks, for instance, distribution, archiving as well as creation of documents. It has enabled organizing of files in digital format thus supporting businesses in achieving effective documentation.

Time saving and enhancing productivity

Increasing demand for reduced cost of productivity coupled with time efficiency has resulted in the demand for efficient management of documents in order to gain easy and convenient access to these documents at any point in time during workflow. With growing volume of business documentation, the need to find the right document on time becomes highly critical. Document management software allows users to store files centrally that makes them easily accessible as needed. This saves time and at the same time enhances productivity and reduces costs. Routine file search and retrieval becomes convenient with this software, thus eliminating unnecessary interruptions in work and also prevents loss of information. Document management software saves hidden costs associated with business workflow, such as labor cost, costs associated with storage space, paper, misfiling and other operational expenses. All these aspects are contributing to the adoption of document management software across various industry verticals.

Cloud hosted DMS (Document Management Software) with infrastructure management services to provide huge opportunity for vendors

Cloud hosted document management software has huge demand potential. Many companies are preferring cloud hosted software to reduce their complexities and hardware maintenance costs. Companies prefer vendors who provide features such as cloud hostage and maintenance services. It becomes imperative for vendors to focus on these services and requirements of their customers. As the demand for document management software is increasing, vendors have a huge opportunity to increase their customer base by providing such features and facilities along with their software. This will also add value to their software, and will enable them to stay ahead in the competitive market.

Providing monthly basis discounts and subscriptions on multi users can assist vendors to increase their customer base

As number of startups is increasing every day, vendors have a huge opportunity to target those companies to sell their software. These companies may not be able to invest huge capital on this technology. However, favorable pricing plans and subscriptions can enable them to purchase document management software to regularize their business operations. Vendors can also offer various discounts based on the number of subscriptions.

Developing countries of Asia Pacific are witnessing a huge number of startups coming into the market. Being a price-sensitive market, customers may not adopt these technologies. Vendors of document management software have huge opportunities to expand their footprint in these countries by offering various discounts and pricing plans for monthly and quarterly subscriptions.

According to this research report, the global market for document management software is expected to grow at a high rate in the coming years. Sale of document management software is estimated to surpass US$ 11 Bn by end of the year of assessment (2028). Use of document management software in healthcare industry is expected to rise significantly during the forecast period

Healthcare industry involves high volumes of paper work and other operational activities. Adoption of document management software is high in this industry as it enables swift storage and access to saved documents. With respect to end use, sales of document management software in healthcare alone is expected to touch a value higher than US$ 3 Bn by end of forecast period (2028). The healthcare segment is projected to expand at a high value CAGR of 13.9% during 2018-2028.


1. Executive Summary
1.1. Market Overview
1.2. Market Analysis
1.3. FMI Analysis and Recommendations
1.4. Wheel of Fortune
2. Market Introduction
2.1. Market Definition
2.2. Market Taxonomy
3. Market Background
3.1. Macro-Economic Factors
3.2. Forecast Factors – Relevance & Impact
3.3. Value Chain
3.4. Market Dynamics
3.4.1. Drivers
3.4.2. Restraints
3.5. Opportunity Analysis
4. Market Forecast
4.1. Market Size and Y-o-Y Growth
4.2. Absolute $ Opportunity
5. Global Document Management Software Market Analysis by Component
5.1. Introduction
5.1.1. Market Value Share Analysis by Component
5.1.2. Y-o-Y Growth Analysis by Component
5.2. Historical Market Size (US$ Mn) Analysis by Component, 2013-2017
5.3. Current Market Size (US$ Mn) and Forecast by Component, 2018-2028
5.3.1. Software
5.3.2. Services
5.3.2.1. Managed Services
5.3.2.2. Professional Services
5.4. Market Attractiveness Analysis by Component
6. Global Document Management Software Market Analysis by Deployment
6.1. Introduction
6.1.1. Market Value Share Analysis by deployment
6.1.2. Y-o-Y Growth Analysis by deployment
6.2. Historical Market Size (US$ Mn) Analysis by deployment, 2013-2017
6.3. Current Market Size (US$ Mn) and Forecast by deployment, 2018-2028
6.3.1. On- Premise
6.3.2. Cloud Based
6.4. Market Attractiveness Analysis by deployment
7. Global Document Management Software Market Analysis by End User
7.1. Introduction
7.1.1. Market Value Share Analysis by end user
7.1.2. Y-o-Y Growth Analysis by end user
7.2. Historical Market Size (US$ Mn) Analysis by End User, 2013-2017
7.3. Current Market Size (US$ Mn) and Forecast by End User, 2018-2028
7.3.1. Healthcare
7.3.2. Retail
7.3.3. Government
7.3.4. BFSI
7.3.5. Education
7.3.6. Legal Service Firms
7.3.7. Other
7.4. Market Attractiveness Analysis by End User
8. Global Document Management Software Market Analysis by Region
8.1. Introduction
8.1.1. Market Value Share Analysis by Region
8.1.2. Y-o-Y Growth Analysis by Region
8.2. Historical Market Size (US$ Mn) Analysis by Region, 2013-2017
8.3. Current Market Size (US$ Mn) and Forecast by Region, 2018-2028
8.3.1. North America
8.3.2. Latin America
8.3.3. Western Europe
8.3.4. Eastern Europe
8.3.5. Middle East & Africa (MEA)
8.3.6. APAC
8.3.7. China
8.3.8. Japan
8.4. Market Attractiveness Analysis by Region
9. North America Document Management Software Market Analysis
9.1. Introduction
9.2. Historical Market Size (US$ Mn) Analysis by Market Segment, 2013-2017
9.3. Market Size (US$ Mn) and Forecast by Market Segment, 2018-2028
9.3.1. By Country
9.3.1.1. U.S.
9.3.1.2. Canada
9.3.2. By Component
9.3.3. By Deployment
9.3.4. By End User
9.4. Market Attractiveness Analysis
9.4.1. By Country
9.4.2. By Component
9.4.3. By Deployment
9.4.4. By End User
9.5. Market Trends
9.6. Key Market Participants – Intensity Mapping
9.7. Drivers and Restraints – Impact Analysis
10. Latin America Document Management Software Market Analysis
10.1.Introduction
10.2. Historical Market Size (US$ Mn) Analysis by Market Segment, 2013-2017
10.3.Market Size (US$ Mn) and Forecast by Market Segment, 2018-2028
10.3.1. By Country
10.3.1.1. Brazil
10.3.1.2. Mexico
10.3.1.3. Rest of Latin America
10.3.2. By Component
10.3.3. By Deployment
10.3.4. By End User
10.4.Market Attractiveness Analysis
10.4.1. By Country
10.4.2. By Component
10.4.3. By Deployment
10.4.4. By End User
10.5.By Vertical Market Trends
10.6.Key Market Participants – Intensity Mapping
10.7.Drivers and Restraints – Impact Analysis
11. Western Europe Document Management Software Market Analysis
11.1.Introduction
11.2. Historical Market Size (US$ Mn) Analysis by Market Segment, 2013-2017
11.3.Market Size (US$ Mn) and Forecast by Market Segment, 2018-2028
11.3.1. By Country
11.3.1.1. Germany
11.3.1.2. Italy
11.3.1.3. France
11.3.1.4. Spain
11.3.1.5. U.K.
11.3.1.6. BENELUX
11.3.1.7. Rest of Western Europe
11.3.2. By Component
11.3.3. By Deployment
11.3.4. By End User
11.4.Market Attractiveness Analysis
11.4.1. By Country
11.4.2. By Component
11.4.3. By Deployment
11.4.4. By End User
11.5.Market Trends
11.6.Key Market Participants – Intensity Mapping
11.7.Drivers and Restraints – Impact Analysis
12. Eastern Europe Document Management Software Market Analysis
12.1.Introduction
12.2. Historical Market Size (US$ Mn) Analysis by Market Segment, 2013-2017
12.3.Market Size (US$ Mn) and Forecast by Market Segment, 2018-2028
12.3.1. By Country
12.3.1.1. Russia
12.3.1.2. Poland
12.3.1.3. Rest of Eastern Europe
12.3.2. By Component
12.3.3. By Deployment
12.3.4. By End User
12.4.Market Attractiveness Analysis
12.4.1. By Country
12.4.2. By Component
12.4.3. By Deployment
12.4.4. By End User
12.5.Market Trends
12.6.Key Market Participants – Intensity Mapping
12.7.Drivers and Restraints – Impact Analysis
13. APAC Document Management Software Market Analysis
13.1.Introduction
13.2. Historical Market Size (US$ Mn) Analysis by Market Segment, 2013-2017
13.3.Market Size (US$ Mn) and Forecast by Market Segment, 2018-2028
13.3.1. By Country
13.3.1.1. India
13.3.1.2. ASEAN
13.3.1.3. Australia and New Zealand
13.3.1.4. Rest of SEA and Others of APAC
13.3.2. By Component
13.3.3. By Deployment
13.3.4. By End User
13.4.Market Attractiveness Analysis
13.4.1. By Country
13.4.2. By Component
13.4.3. By Deployment
13.4.4. By End User
13.5.Market Trends
13.6.Key Market Participants – Intensity Mapping
13.7.Drivers and Restraints – Impact Analysis
14. China Document Management Software Market Analysis
14.1.Introduction
14.2. Historical Market Size (US$ Mn) Analysis by Market Segment, 2013-2017
14.3.Market Size (US$ Mn) and Forecast by Market Segment, 2018-2028
14.3.1. By Component
14.3.2. By Deployment
14.3.3. By End User
14.4.Market Attractiveness Analysis
14.4.1. By Component
14.4.2. By Deployment
14.4.3. By End User
14.5.Market Trends
14.6.Key Market Participants – Intensity Mapping
14.7.Drivers and Restraints – Impact Analysis
15. Japan Document Management Software Market Analysis
15.1.Introduction
15.2. Historical Market Size (US$ Mn) Analysis by Market Segment, 2013-2017
15.3.Market Size (US$ Mn) and Forecast by Market Segment, 2018-2028
15.3.1. By Component
15.3.2. By Deployment
15.3.3. By End User
15.4.Market Attractiveness Analysis
15.4.1. By Component
15.4.2. By Deployment
15.4.3. By End User
15.5.Market Trends
15.6.Key Market Participants – Intensity Mapping
15.7.Drivers and Restraints – Impact Analysis
16. Middle East and Africa Document Management Software Market Analysis
16.1.Introduction
16.2.Historical Market Size (US$ Mn) Analysis by Market Segment, 2013-2017
16.3.Market Size (US$ Mn) and Forecast by Market Segment, 2018-2028
16.3.1. By Country
16.3.1.1. Northern Africa
16.3.1.2. GCC Countries
16.3.1.3. South Africa
16.3.1.4. Turkey
16.3.1.5. Rest of Middle East and Africa
16.3.2. By Component
16.3.3. By Deployment
16.3.4. By End User
16.4.Market Attractiveness Analysis
16.4.1. By Country
16.4.2. By Component
16.4.3. By Deployment
16.4.4. By End User
16.5.Market Trends
16.6.Key Market Participants – Intensity Mapping
16.7.Drivers and Restraints – Impact Analysis
17. Market Structure Analysis
17.1.Market Analysis by Tier of Companies
17.1.1. By Large, Medium, and Small
17.2.Market Share Analysis of Top 10 Players
17.3.Market Presence Analysis
17.3.1. Regional footprint of Players
17.3.2. Product Footprint by Player
17.3.3. Channel Footprint by Player
17.4.Technology Roadmap
18. Competition Analysis
18.1.Competition Dashboard
18.2.Competition Deep Dive
18.2.1. Toshiba Corporation
18.2.1.1. Overview
18.2.1.2. Product Portfolio
18.2.1.3. Sales Footprint
18.2.1.4. Competition Benchmarking
18.2.1.5. Strategy
18.2.1.5.1. Marketing Strategy
18.2.1.5.2. Product Strategy
18.2.1.5.3. Channel Strategy
18.2.2. IBM Corporation
18.2.3. OpenText Corp.
18.2.4. Asite
18.2.5. Ideagen
18.2.6. Alfresco Software
18.2.7. MasterControl
18.2.8. Computhink
18.2.9. eFileCabinet
18.2.10. OfficeGemini
18.2.11. Adobe Systems Incorporated
18.2.12. SmartFile
18.2.13. Lucion Technologies
18.2.14. Intranet Connections
18.2.15. FOLDERIT
18.2.16. LogicalDOC

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