UCC Opportunities in the Hospitality Industry
As organizations around the world embrace digital transformation, the hospitality industry is following suit, adopting advanced communications and collaboration technologies to gain operational efficiencies and improve the customer experience. This Frost & Sullivan market insight identifies key UCC opportunities in the hospitality vertical and discusses related enterprise communications vendor strategies. This analysis will provide communications vendors and channel partners with valuable insights to help them capitalize on growth opportunities in this market.
- 1. UCC Opportunities in the Hospitality Industry
- Executive Summary
- Executive Summary
- State of the Market
- State of the Market
- State of the Market (continued)
- State of the Market (continued)
- State of the Market (continued)
- State of the Market (continued)
- State of the Market (continued)
- State of the Market (continued)
- State of the Market (continued)
- Drivers and Restraints
- Market Drivers
- Market Restraints
- Major Market Trends
- Major Market Trends—Cloud Communications Gain Greater Penetration Among Hotel Facilities
- Major Market Trends—Mobility Changes the Way Guests Expect to Receive Hospitality Services
- Major Market Trends—Mobility Changes the Way Guests Expect to Receive Hospitality Services (continued)
- Major Market Trends—Embedding UCC Elements into Hotel Workflows Becomes Key to Success
- Major Market Trends—IP Media Phones Help Control In-room Features and Extend Services
- Major Market Trends—IP Media Phones Help Control In-room Features and Extend Services
- Major Market Trends—Biometrics, Meeting Spaces, Smart Room Keys, and Social Apps
- Competitive Findings
- Competitive Findings
- Competitive Findings—Alcatel-Lucent Enterprise
- Competitive Findings—Alcatel-Lucent Enterprise (continued)
- Competitive Findings—Avaya
- Competitive Findings—BroadSoft
- Competitive Findings—Huawei
- Competitive Findings—Mitel
- Competitive Findings—Mitel (continued)
- Competitive Findings—NEC
- Competitive Findings—NEC (continued)
- Strategic Recommendations for UCC Vendors
- Strategic Recommendations for UCC Vendors
- Legal Disclaimer
- The Frost & Sullivan Story
- The Frost & Sullivan Story
- Value Proposition: Future of Your Company & Career
- Global Perspective
- Industry Convergence
- 360º Research Perspective
- Implementation Excellence
- Our Blue Ocean Strategy
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