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SIP Trunking—Evolution in Enterprise Communications

  • Executive Summary
    • Executive Summary-Key Findings
    • Research Objectives, Scope, and Methodology
    • Executive Summary-CEO's Perspective
  • Market Overview
    • Market Overview-Market Segmentation
    • Market Overview-Definitions
    • Market Overview-SIP Trunking Evolution
    • Market Overview-SIP Trunking as a Pivot for UC
    • Market Overview-Trends in India Favoring SIP Adoption
    • Revenue Forecast
      • Table SIP Trunking Market: Revenue Forecast, India, FY 2015-FY 2021
    • Market Overview-Market Potential
    • Market Overview-Benefits for Service Providers and Enterprise Customers
  • Global Market Overview
    • Global Market Overview-Adoption of SIP Trunking
    • Global Market Overview-Market Lifecycle Stages
  • External Challenges-Drivers and Restraints
    • Market Drivers
    • Drivers Explained
    • Market Restraints
    • Restraints Explained
    • Market Competitive Forces
    • Challenges in SIP Implementation
  • TTSL Case Study-SIP Trunking
    • TTSL SIP Case Study-RST Infocom Pvt. Ltd.
  • Future Trends
    • Future Trends-Unified Communication Services
    • Future Trends-Unified Communication Services: WebRTC
    • Future Trends-Unified Communication Services: Omni-channel Approach
    • Future Trends-Unified Communication Services: Wearable Technology
  • Conclusions
  • Appendix
    • List of Abbreviations Used

SIP Trunking—Evolution in Enterprise Communications

The ubiquitous availability of Internet access has ushered in session initiation protocol (SIP)-based trunking services, which enable enterprises to migrate from dual, physically-separate voice and data networks to a converged and consolidated all-IP infrastructure.

Enterprises are now moving to IP, and SIP trunking has become the de-facto solution of choice for business communication.

SIP is an emerging technology in India. There is an increase in deployment of IP solutions across enterprise applications due to rapid and cost-effective benefits. This has led to the growth of the global enterprise media gateway market (also referred to as VoIP gateway).

The SIP trunking market in India is expected to grow at a healthy CAGR, spiking up market revenue. The growth is mainly attributed to increase in Internet penetration, low cost of deployment, and ease of scalability over legacy communication systems.

SIP trunking services are expected to play an important role by allowing enterprises to realize the cost savings and technological and operational benefits of VoIP when communicating with branch offices as well as dispersed locations.

SIP trunking technology is in its infancy in India, with only a handful of service providers offering the services. However, as the VoIP offerings in Indian enterprises are gaining momentum, SIP services are also expected to gain traction with increasing awareness.

About this report

SIP Trunking is an emerging technology that can pave the way for unified communications and get rid of expensive, less flexible traditional ISDN connections. This enables huge cost savings by converging voice and data services over a single network. Trends such as BYOD, the “Digital India” dream of the government, spectrum advancements, the unified communications goal, and growing overseas expansion of Indian enterprises would be the main drivers of SIP services in India. This study discusses the evolution, growth trends, benefits, drivers, restraints and challenges in the adoption of SIP trunking in enterprises in India. It provides a market revenue forecast for the period 2015 to 2021.


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