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Public Safety ICT in the North American Smart City

Public Safety ICT in the North American Smart City

Investment by municipal governments in public safety-related information and communication technology (ICT) will exceed $􂀀billion between 2016 and 2020.

The greatest proportion of public safety ICT spending will be in the field of law enforcement, where investment will reach $􂀀 billion between 2016 and 2020.

Large cities of one million or more residents will continue to invest the most in ‘smart’ public safety initiatives between 2015 and 2020.

As urban populations continue to swell, mid-sized cities with 􂀀 to 􂀀 million residents will see the greatest relative growth in ‘smart’ public safety investments.

About this report

AAs part of the transition to Smart Cities, municipal leaders have embraced technological solutions for public safety priorities in the field of law enforcement, emergency response, and courts and corrections. Many of these departments in the United States and Canada use outdated systems and protocols that are cumbersome and inefficient. ICT providers can help increase interoperability between agencies and improve public safety outcomes with connected systems that integrate disparate data sources and streamline service delivery. This study evaluates the size of the ICT public safety market and forecasts its annual growth potential until 2020.


  • Executive Summary
    • Market Engineering Measurements
    • Executive Summary
  • Overview of Findings
    • Key Findings—North America
      • Table Public Safety Market: ICT System Expenditure Forecast, North America, 2015–2020
    • Key Findings—Top 100 Cities
    • Key Findings—Top 100 Cities Revenue
      • Table Public Safety Market: ICT System Expenditure Forecast by Tier, North America, 2015–2020
    • Key Findings—Top 100 Cities Growth Rate
      • Table Public Safety Market: ICT System Expenditure Growth Forecast by Tier, North America, 2016–2020
    • CEO's Perspective
  • Market Overview
    • Key Questions This Study Will Answer
    • Public Safety Segment Overview
    • Public Safety Domain Market Definitions
    • Definition of Terms
    • Methodology
  • Drivers and Restraints—Public Safety Market
    • Market Drivers
    • Market Restraints
  • Forecasts and Trends—Public Safety Market
    • Forecast Assumptions—Local Government Public Safety Spending
    • Forecast Assumptions—Proportion of Municipal Public Safety ICT Spending
    • Forecast Assumptions—Proportion of Local Public Safety Department Spending
    • ICT System Expenditure Forecast
      • Table Public Safety Market: ICT System Expenditure Forecast, North America, 2015–2020
    • ICT System Expenditure Forecast Discussion
  • Law Enforcement Market Analysis
    • Market Drivers
    • Market Restraints
    • ICT System Expenditure Forecast
      • Table Law Enforcement Market: ICT System Expenditure Forecast, North America, 2015–2020
    • ICT System Expenditure Forecast Discussion
  • Fire and Emergency Response Market Analysis
    • Market Drivers
    • Market Restraints
    • ICT System Expenditure Forecast
      • Table Emergency Response Market: ICT System Expenditure Forecast, North America, 2015–2020
    • ICT System Expenditure Forecast Discussion
  • Courts and Corrections Market Analysis
    • Market Drivers
    • Market Restraints
    • ICT System Expenditure Forecast
      • Table Courts and Corrections Market: ICT System Expenditure Forecast, North America, 2015–2020
    • ICT System Expenditure Forecast Discussion
  • Tier I Cities Analysis
    • Tier I Municipal Public Safety Spending
    • Tier I Cities
    • Market Drivers
    • Market Restraints
    • ICT System Expenditure Forecast
      • Table Public Safety Market: ICT System Expenditure Forecast, Tier I Cities, 2015–2020
    • ICT System Expenditure Forecast Discussion
  • Tier I Cities—Law Enforcement Market
    • Market Drivers
    • Market Restraints
    • ICT System Expenditure Forecast
      • Table Law Enforcement Market: ICT System Expenditure Forecast, Tier I Cities, 2015–2020
    • ICT System Expenditure Forecast Discussion
  • Tier I Cities—Fire and Emergency Response Market
    • Market Drivers
    • Market Restraints
    • ICT System Expenditure Forecast
      • Table Fire and Emergency Response Market: ICT System Expenditure Forecast, Tier I Cities, 2015–2020
    • ICT System Expenditure Forecast Discussion
  • Tier I Cities—Courts and Corrections Market
    • Market Drivers
    • Market Restraints
    • ICT System Expenditure Forecast
      • Table Courts and Corrections Market: ICT System Expenditure Forecast, Tier I Cities, 2015–2020
    • ICT System Expenditure Forecast Discussion
  • Tier II Cities Analysis
    • Tier II Municipal Public Safety Spending
    • Sample of Tier II Cities
    • Market Drivers
    • Market Restraints
    • ICT System Expenditure Forecast
      • Table Public Safety Market: ICT System Expenditure Forecast, Tier II Cities, 2015–2020
    • ICT System Expenditure Forecast Discussion
  • Tier II Cities—Law Enforcement Market
    • Market Drivers
    • Market Restraints
    • ICT System Expenditure Forecast
      • Table Law Enforcement Market: ICT System Expenditure Forecast, Tier II Cities, 2015–2020
    • ICT System Expenditure Forecast Discussion
  • Tier II Cities—Fire and Emergency Response Market
    • Market Drivers
    • Market Restraints
    • ICT System Expenditure Forecast
      • Table Fire and Emergency Response Market: ICT System Expenditure Forecast, Tier II Cities, 2015–2020
    • ICT System Expenditure Forecast Discussion
  • Tier II Cities—Courts and Corrections Market
    • Market Drivers
    • Market Restraints
    • ICT System Expenditure Forecast
      • Table Courts and Corrections Market: ICT System Expenditure Forecast, Tier II Cities, 2015–2020
    • ICT System Expenditure Forecast Discussion
  • Tier III Cities Analysis
    • Tier III Municipal Public Safety Spending
    • Sample of Tier III Cities
    • Market Drivers
    • Market Restraints
    • ICT System Expenditure Forecast
      • Table Public Safety Market: ICT System Expenditure Forecast, Tier III Cities, 2015–2020
    • ICT System Expenditure Forecast Discussion
  • Tier III Cities—Law Enforcement Market
    • Market Drivers
    • Market Restraints
    • ICT System Expenditure Forecast
      • Table Law Enforcement Market: ICT System Expenditure Forecast, Tier III Cities, 2015–2020
    • ICT System Expenditure Forecast Discussion
  • Tier III Cities—Fire and Emergency Response Market
    • Market Drivers
    • Market Restraints
    • ICT System Expenditure Forecast
      • Table Fire and Emergency Response Market: ICT System Expenditure Forecast, Tier III Cities, 2015–2020
    • ICT System Expenditure Forecast Discussion
  • Tier III Cities—Courts and Corrections Market
    • Market Drivers
    • Market Restraints
    • ICT System Expenditure Forecast
      • Table Courts and Corrections Market: ICT System Expenditure Forecast, Tier III Cities, 2015–2020
    • ICT System Expenditure Forecast Discussion
  • Market Audit
    • Overview
    • Dashboard Summary
  • Market Audit—IBM
    • IBM Intelligent Operations Center—Summary of Capabilities
    • IBM Intelligent Operating Center in a Public Safety Context
    • IBM i2 Integrated Law Enforcement Solution Architecture
    • IBM i2 Integrated Law Enforcement Solutions
    • IBM i2 Frontline Policing Solutions
    • IBM i2 Intelligence Analysis Solutions
    • IBM i2 Command and Operations Solutions
    • Emergency Management with IBM Intelligent Operations Center
    • Administration of Justice Solutions
  • Market Audit—CISCO
    • Cisco's Internet of Everything
    • Cisco Public Safety Solution Overview
    • Connected Law Enforcement
    • Connected Corrections Services
    • Connected Courts
    • Connected Emergency Response
    • Connected Operations
    • Connected National Security
  • Market Audit—MICROSOFT
    • Microsoft CityNext
    • Microsoft CityNext in Public Safety Context
    • Surveillance Systems
    • Intelligence and Analysis
    • Neighborhood Management
    • Emergency Management
    • Court and Judicial Management
  • Market Audit—SAP
    • SAP Smart Public Safety
    • SAP Intelligence and Homeland Security Solutions
    • Investigation Management Solutions
    • Digital Policing
    • Emergency Management Solutions
    • Real-Time Situational Awareness
  • Market Audit—ORACLE
    • Oracle Smart City Platform
    • Oracle Smart Public Safety
    • Law Enforcement and Domestic Security
    • Courts
    • Corrections
  • Market Audit—HP
    • HP Public Safety Solutions
    • Master Solution Technology List
    • HP Law Enforcement Services
    • HP Autonomy Surveillance
    • HP Court and Corrections Services
  • Market Audit—Accenture
    • Accenture Border and Identity Management Solutions
    • Accenture Public Safety Solutions
  • Market Audit—NEC
    • NEC Public Safety Overview
    • Citizen Services and Immigration Control
    • Law Enforcement
    • Critical Infrastructure Management
    • Emergency and Disaster Management
  • Market Audit—Hitachi
    • Hitachi Visualization for Public Safety
    • Hitachi Visualization Platform
    • Hitachi Visualization Suite
  • Market Audit—HUAWEI
    • Huawei Public Safety Solutions
    • Solution Overview
    • Surveillance and Warning Systems
    • Information Security Management and Control System
    • Intelligent Video Surveillance Management Platform
    • Convergent Command Center
  • Market Audit—ERICSSON
    • Ericsson Public Safety Solution Overview
    • Emergency Response
    • Critical Infrastructure Protection
  • Market Audit—AGT international
    • AGT StreetSmart
  • The Last Word
    • The Last Word—Predictions
    • The Last Word—Recommendations
  • Appendix
    • Market Engineering Methodology
    • Market Drivers Definitions (Law Enforcement & Emergency Response)
    • Market Drivers Definitions (Courts and Corrections)
    • Market Restraints Definitions (Law Enforcement, Emergency Response, & Courts and Corrections)
    • List of Cities
      • Table List of Cities
    • Market Engineering Measurements
      • Table Total Public Safety ICT Systems Market: Market Engineering Measurements, North America, 2015

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