Providing Peace of Mind for the Connected Customer While Creating a New Source of Revenue
Peace of mind comes in many shapes and forms. For some, it means the tranquility that comes with money in the bank. To others, it is a quiet place on the lake. For still others, peace of mind means confidence and conviction in one’s current course or direction in life. But for almost anyone who has experienced a computer malware infection, suffered a breach of their personal information, or lost hours of productivity when a connected device stopped working according to its intended specifications, peace of mind means totally avoiding such events. If a problem does occur, peace of mind is restored when someone else addresses the problem with minimal or no interaction from the device user.
Is peace of mind in our digital world today too much to ask? Perhaps, if you are looking for tranquility through an extended stay at the lake or from the accumulation of an adequate nest egg to allow living in complete comfort without the need for regular employment. But, when it comes to using a connected device, customers of all communications service providers (CSPs) should be able to do so without the worry that personal data will be lost or that the device will become the target of a malware infection.
About this report
This week’s SPIE explains why antivirus software, commonplace on PCs, is still a rare and inadequate occurrence for most smartphones, tablets, and IoT devices. The report points out the growing threat to personal data from theft and identity schemes. It also explains how network-based security, allied with antivirus software, offers a major shield of protection against malware intrusions.
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