Passenger Car Maintenance and Service Contract Markets in Select European Countries
In 2014, the passenger car maintenance and service contracts market across G5 European countries (Germany, France, the United Kingdom, Italy, and Spain) generated revenue of 1.78 billion euros. Contracts typically cover scheduled maintenance and service, as specified by the vehicle manufacturer, for a set period of time and mileage. It is not an extended warranty. This research service compares contract penetration and average prices in each country for both new and used car purchases, and estimates changes through 2020. Market influencers and technology trends are discussed as companies shift from a service model to a solutions model. Market drivers and restraints are examined, and recommendations are given for OEMs and service providers to excel in the market.
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