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Passenger Car Maintenance and Service Contract Markets in Select European Countries

  • Executive Summary
    • Executive Summary-Top 5 Findings
    • What Is a Maintenance and Service Contract and How Does It Work?
    • Executive Summary-Market Revenue and Contract Forecast
      • Table Passenger Car Maintenance and Service Contract Market: Revenue and Contract Forecast, G5 Countries, 2014-2020
    • Executive Summary-Revenue and Contract Breakdown
    • Executive Summary-Contract Penetration
    • Executive Summary-Bundled and Packaged Contracts
    • Executive Summary-Average Contract Price
  • The Future of Vehicle Servicing
    • Vehicle Service Market Influencers
    • Light Vehicle Technology Trends Impacting Vehicle Servicing
    • The Future of Vehicle Service
    • Shifting from Service Model to Solutions Model
  • Focus on Maintenance and Service Contracts
    • Key Insights
    • Market Drivers
    • Market Restraints
    • Market Revenue and Contract Forecast
      • Table Passenger Car Maintenance and Service Contract Market: Revenue and Contract Forecast, G5 Countries, 2014-2020
    • Key Market Metrics
  • Conclusions and Future Developments
    • Recommendations for OEMs and Service Providers
    • Maintenance and Service Contracts in Future of Mobility
    • The Last Word-3 Big Predictions

Passenger Car Maintenance and Service Contract Markets in Select European Countries

In 2014, the passenger car maintenance and service contracts market across G5 European countries (Germany, France, the United Kingdom, Italy, and Spain) generated revenue of 1.78 billion euros. Contracts typically cover scheduled maintenance and service, as specified by the vehicle manufacturer, for a set period of time and mileage. It is not an extended warranty. This research service compares contract penetration and average prices in each country for both new and used car purchases, and estimates changes through 2020. Market influencers and technology trends are discussed as companies shift from a service model to a solutions model. Market drivers and restraints are examined, and recommendations are given for OEMs and service providers to excel in the market.


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