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North American Mobile Workforce Management Solutions—Transforming Today's Field Service Sectors

North American Mobile Workforce Management Solutions—Transforming Today's Field Service Sectors

The North American mobile workforce management (MWM) market continues to demonstrate impressive growth, bringing the benefits of real-time communications and guidance to field workers and their management teams. This sector is leveraging new technologies, selective acquisitions and alliances, and heightened customer and worker expectations to expand revenues year-over-year. This study includes key market trends, revenue and user forecasts, pricing and channel forecasts, a review of the competitive landscape, profiles of key industry participants. and a discussion of five near-term growth opportunities.


  • Executive Summary
    • Key Findings
    • Market Engineering Measurements
    • CEO's Perspective
  • Market Overview
    • Market Definitions
    • Key Questions this Study will Answer
    • Original Solution Developers
    • Market Distribution Channels
    • Market Distribution Channels Discussion
    • Key Trends
  • Drivers and Restraints-Total Mobile Workforce Management Market
    • Market Drivers
    • Market Restraints
  • Forecasts and Trends-Total Mobile Workforce Management Market
    • Forecast Assumptions
    • User and Revenue Forecast
      • Table Total Mobile Workforce Management Market: User and Revenue Forecast, North America, 2014-2021
    • User and Revenue Forecast Discussion
    • Pricing Trends and Forecast
      • Table Total Mobile Workforce Management Market: Average Annual Subscription Price, North America, 2014-2021
    • Pricing Trends and Forecast Discussion
    • Percent Revenue Forecast by Distribution Channel
      • Table Total Mobile Workforce Management Market: Percent Revenue Forecast by Distribution Channel, North America, 2014-2021
    • Percent Revenue Forecast Discussion by Distribution Channel
    • Demand Analysis
      • Table Total Mobile Workforce Management Market: Penetration Analysis, North America, 2014-2021
    • Demand Analysis Discussion
  • Competitive Analysis-Total Mobile Workforce Management Market
    • Transformation in the Mobile Workforce Management Industry
    • Competitive Environment
    • Competitive Factors and Assessment
    • MWM Software Vendor Positioning
    • Competitive Factors and Assessment
  • Growth Opportunities for MWM Providers
    • Growth Opportunity 1-Predictive Analytics
    • Growth Opportunity 2-Internet of Things (IoT) Integration
    • Growth Opportunity 3-Home Healthcare Segment
    • Growth Opportunity 4-Fleet and Asset Management Integration
    • Growth Opportunity 5-Wearable Apps
    • Strategic Imperatives for MWM Providers
  • The Last Word
    • The Last Word-Predictions
  • Appendix
    • Market Engineering Methodology
    • Market Engineering Measurements
      • Table Total Mobile Workforce Management Market: Market Engineering Measurements, North America, 2016
    • Additional Sources of Information on Mobile Workforce Management
    • Partial List of Companies Interviewed
    • Profiles of Key Industry Participants
    • Actsoft Profile
    • Astea International Profile
    • AT&T Profile
    • ClickSoftware Technologies Profile
    • Comtech (TCS) Profile
    • Fleet Complete Profile
    • Oracle Profile
    • ProntoForms Corporation Profile
    • Salesforce Profile
    • SAP Profile
    • ServiceMax Profile
    • ServicePower Technologies Profile
    • Trimble Profile
    • Verizon Profile
    • Weever Apps Inc. Profile
    • Learn More-Next Steps

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