Market Research Logo

North America Building Technology Buying Processes and Bid Spec Process Evaluation, 2017

North America Building Technology Buying Processes and Bid Spec Process Evaluation, 2017

This research service offers in-depth understanding of the practices, challenges, process influencers, and opportunities pertaining to intelligent building (IB) design and implementation. The concept of IBDI processes was examined from the perspectives of building owners, occupants, vendors, service providers, and industry associations. It was found that the lack of efficient design and communication among the key stakeholders was the major challenge encountered by companies during the design and implementation of IB. Adopting a traditional approach rather than a collaborative approach to project management is the main reason for sub-par project efficiency and limited technology advancements. Traditional design and implementation processes are inadequate to meet the needs of dynamic entities such as IBs. It was noticed that only 30 percent of respondents followed best practices during the implementation of the project. Therefore, to improve the design and implementation processes, traditional silo-based approaches need to be abandoned in favor of a strategic and holistic view of the projects, beyond first costs. An integrated approach will help dissolve the barriers that isolate the design and implementation stages by bringing together all participants and their various knowledge and skills.

In addition to that, it was seen that architects, design and build contractors, and technology consultants are the top three partners that influence the design specifications. The level of influence of these three is higher in new construction activities than renovation and retrofit projects. In terms of technology, lighting and HVAC is anticipated to be the leading technologies for future renovations, tenant fit outs, and new installations.

Research Highlights
The key focus areas of the project include the following:
Evaluating the benefits of adopting proper design and implementation practices
Understanding various design processes currently in use and the ways to improve their adoption
Addressing issues and challenges stated by value chain participants and determining ways to mitigate them
Determining opportunities for collaborations and partnerships to resolve common challenges

Key Conclusions
The study presents the importance and implications of adopting the best design practices and implementation methods that could increase the adoption of the IB technologies and services. Frost & Sullivan hopes these findings will encourage vendors and service providers to consider incorporating IB design elements and implementation measures to create buildings that serve the holistic needs of occupants.


  • Research Objectives and Methodology
    • Research Objectives
    • Research Methodology
    • Profile of Respondents-Country and Firm Size
    • Profile of Respondents-Type of Organization
    • Profile of Respondents-Job Titles
  • Summary of Key Findings
  • Drivers of IB Technology Adoption
  • What are the Positive Outcomes of IB Projects?
    • Top 10 Positive Outcomes of IB Projects
    • IB Project Experience-Overall Outcome
    • Reasons for IB Project Success
  • The Negative Practices and Outcomes of IB Projects
    • Top 5 Negative Practices and Outcomes of IB Projects
    • IB Project Experience-Negative Practices and Outcomes
    • Reasons for Sub-optimal IB Project Outcome
  • The Positive and Negative IB Design Practices and Outcomes
    • Top Positive and Negative IB Design Practices and Outcomes
    • IB Project Experience-IB Design Practices and Outcomes
  • Other Positive and Negative Practices and Outcomes of IB Projects
    • Other Positive and Negative IB Project Practices and Outcomes
    • IB Project Experience-Other Practices and Outcomes
  • Valuable IB Design and Implementation Practices
    • Top 10 IB Design and Implementation Practices
    • Perceived Value of Design and Implementation Practices
  • Some Companies are More Enthusiastic about Adopting Best Practices for Projects
    • IB Best Practice Orientation Segments
    • Summary of Key Differences between IB Best Practice Segments
    • Summary of Key Differences between Owners and IBDI Project Partners
  • Profiles of Projects
    • Sectors and Industries
    • Number of IB Design Projects-Last Two Years
    • Expected Trend in the Number of IB Projects
    • Involvement in Various Building Project Phases
    • Project Type and Region
  • Profiles of Technologies
    • Profile of Projects-Types of Technologies: Past and Future
    • Profile of Projects-Types of Technologies Included
    • Profile of Projects-Types of Technologies to be Included in the Next Two Years
    • Most Problematic or Challenging Technologies to Implement
    • Why Technologies are Difficult to Implement
    • Measures to Prevent IB Technology Implementation Problems
    • Technology Implementation Aspects
  • Involvement and Influence of Various Parties
    • Involvement of Parties in IB Specification Development
    • Influence of Parties in the Specification of IB Solutions
    • Perceived Trends in the Influence of Parties in New Construction
    • Perceived Trends in the Influence of Parties in Major Renovations
    • Perceived Trends in the Influence of Parties in Fit Outs and Retrofits
  • Other Targets and Initiatives-Building Certification and Education
    • Building Certifications that are Considered Important
    • End-Customer Education on IB Design/ Implementation-Some Methods and Topics
  • Detailed Profiles of IB Best Practice Orientation Segments
    • IB Best Practice Orientation Segments
    • Drivers of IB Technology Adoption
    • IB Project Experience-Overall Outcome
    • IB Project Experience-Negative Practices and Outcomes
    • IB Project Experience-IB Design Practices and Outcomes
    • IB Project Experience-Other Practices and Outcomes
    • Profile of Projects-Types of Technologies Included
    • Most Problematic or Challenging Technologies to Implement
    • Perceived Value of Design and Implementation Practices

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report