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Moving Beyond Smart City

Moving Beyond Smart City

Rapid urbanization and aging population within the APAC region is causing many regional city planners to embark on their smart city journey in order to manage these challenges.

Much of the regional smart city initiatives seems to be driven by governments and is focused around efficiency and sustainability.

Smart city discussions tend to mostly revolve around technology, platform, and connectivity, and less on other key elements such as citizens, culture, and environment or neighborhoods.

Smart city development should be centered around the citizen and not only around the needs of city planners.

Smart city objectives should be clearly defined and relevant key performance indicators identified to ensure that smart city plans deliver on their promises.

About this report

City planners are pursuing their smart city vision and with it the promise of what a smart city will bring to city planners and residents. While the development of these plans is usually aligned with the most pressing issues that city planners are trying to solve, residents of the city are usually excluded from the equation. The focus on smart city development tends to be on technology and infrastructure, while excluding other key elements such as citizens or residents and cultural and environmental considerations. Frost and Sullivan terms this as a smart society development and believes that smart city development is just the start of a smart society.


  • Executive Summary
    • Key Findings
  • What is a Smart City?
    • Orthogonal View of a Smart City
  • Government and the Smart City
    • What do Governments Want from Smart Cities?
    • Smart City Challenges Faced by the Government
    • The Evolution of the Role of the Government
    • Citizen as a Customer
    • Executing a Smart City Vision
  • Is Smart City the End Game?
    • Hardware-focused Development of Smart City
    • Smart City Aspirations With Different Objectives and Outcomes
    • Governments' Methods to Measure Smart City Development
    • Is Livability the Right Index to Measure Smart Cities?
  • Evolving Beyond a Smart City to a Smart Society and Putting the Citizens at the Heart of Planning
    • The Frost Vision of a Smart Society
    • The `Heartware' of a Smart Society
    • Moving Beyond a Smart City Toward a Smart Society
    • Emergence of the Smart Citizen
    • Example of What Today's Smart Citizens Want
    • Smart Citizens Will Take Action if Ignored
    • Smart Citizen Driving Smart Society Development
  • The Journey to a Smart Society
    • The `3 X 3 Principle' for Creating a Smart Society
    • What is the Role of the Government in a Smart Society?
    • Developing a City Platform to Enable Collaboration and Co-Innovation with Citizens and Businesses
    • Bottom-up Smart City Development: Neighborhood and Community Pride
    • Building the Character of a City-Channeling Activism the Right Way
    • Examples of Innovations From the Ground
  • Executing on the Vision
    • Evaluating the Current State of Smart Society Development
    • Identifying and Overcoming Barriers to Building a Smart City

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